Ellen Skinner Email & Phone Number

At the helm of performance improvement initiatives for Baptist Medical Group, my leadership has been pivotal in elevating patient experience from good to excellent. We've successfully sustained NCQA patient-centered medical home recognition for over five years, thanks to a steadfast commitment to quality care and service excellence. The transformation of 23 physician practices under my guidance is a testament to the effective deployment of data-driven strategies and the cultivation of a culture of continuous improvement.Collaborating closely with clinical managers, my role extends to coaching in action planning and performance monitoring, ensuring that our teams are aligned with organizational goals and equipped with the necessary tools for success. Our organization values the power of communication and education; hence, I have developed training modules and leveraged technology to disseminate program information effectively. The introduction of practice recognition banners s a reflection of our drive to acknowledge and celebrate progress in enhancing patient care.

Listed skills include Healthcare, Hipaa, Hospitals, Healthcare Management, and 23 others.

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  Director Of Performance Improvement

  Baptist Medical Group (Baptist Memorial Health Care Corporation)

  Dec 2019 - Present - Memphis, Tennessee, United States