Ellen Maher Email & Phone Number

White Plains, NY

White Plains, NY

• As a Sales & Marketing Associate with the Bozzuto Group my primary responsibilities included:
• Converting leads into community tours
• Managing the leasing process using various software programs such as Yardi, Blue Moon, and Paylease
• Building brand loyalty and achieving resident retention goals
• Generating awareness, interest and excitement via social media

Mamaroneck, NY

Greater New York City Area

• Research and identify prospective clients.
• Plan, organize and launch multi-media campaigns targeting niche markets.
• Utilize “Netsuite” CRM program to automate and manage marketing campaigns
• Lead Generation Marketing

Hawthorne, NY

• Utilized 20+ years of experience in communications, public relations, relationship management and marketing. Served as liaison to corporations, federations, foundations, and key donors; assisted with special event.
• Oversaw all of HVCS foundation relations.
• Oversaw marketing plan and strategy to raise visibility and promote brand awareness.
• Maintained strong relationships with corporate partners and local community leaders.
• Represented HVCS at networking meetings, events, tabling and other PR opportunities.
• Participated in production of agency newsletters and emails.

Jackson Heights, NY

• Managed numerous projects associated with North American Loyalty Programs, including acquisition, activation, engagement and retention, in support of commercial activity. Managed online and offline loyalty marketing.
• Produced and edited monthly e-bulletin to 700,000 Loyalty Program members
• Managed annual fall promotion with budget of $1 million
• Produced collateral, DM pieces, and rolling email campaigns
• Provided ROI, budget, campaign tracking data and analysis
• Supplied and revised website content, development and management as needed

Jackson Heights, NY

• Promoted all aspects of leisure vacation travel: hotel stays, sightseeing and flights.
• Defined and executed retail promotions for the United States, Canada and Bermuda.
• Worked closely with internal teams: advertising, automation, technology and sales.

• Cultivated online-agency relationships with national accounts such as Expedia, Orbitz.
• Managed communications, joint sales campaigns and problem resolution.
• Presented British Airways’ sales and operational policies at call centers throughout the country in order to educate agents and ensure seamless partnerships.

Jackson Heights, NY

• Managed contracts, payments, systems and implementation support.
• Facilitated best practices by ensuring compliance with BA internal regulations, working closely with legal team.

• Trained and coached agents in call center of 500 employees.
• Handled escalated calls and resolved customer issues.

Marketing Strategy Certificate, Marketing/Marketing Management, General

Marketing Strategy for Business Leaders certificate program based on the Samuel Curtis Johnson Graduate School of Management at Cornell.

Bachelors, Health Education