Ellen Masse Email & Phone Number

As an experienced Commercial Excellence Manager/Marketplace Manager with over a decade at OnlineMetals.com, I have been instrumental in driving significant growth and operational success. I’ve led the expansion of our team through Marketplace growth and strategic supply chain relationships, which directly contributed to a more comprehensive and competitive inventory. My efforts in cultivating strong client relationships and contracted partnerships have played a key role in increasing market share while enhancing customer satisfaction.I take pride in aligning my team with the company’s vision of being the best—best in product assortment, on-time delivery, customer satisfaction, and sales support. My leadership has consistently delivered on this vision, setting new standards in our e-commerce strategy.Above all, I’m wildly passionate about driving value for customers—focusing on their material needs, timelines, and, most importantly, their bottom line. It's simple... "Best". Nothing less is acceptable.