Ellen Mcdonnell, Ctfl

Ellen Mcdonnell, Ctfl Email and Phone Number

Business System Analyst | Business Analyst | Quality Assurance | Software Test Consultant @ SCA Health
Saint Paul, MN, US
Ellen Mcdonnell, Ctfl's Location
Greater Minneapolis-St. Paul Area, United States
Ellen Mcdonnell, Ctfl's Contact Details

Ellen Mcdonnell, Ctfl personal email

n/a
About Ellen Mcdonnell, Ctfl

Specialties: Software Testing Consultant, Project Coordinator, Workforce Management Software, ISTQB CTFL certified

Ellen Mcdonnell, Ctfl's Current Company Details
SCA Health

Sca Health

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Business System Analyst | Business Analyst | Quality Assurance | Software Test Consultant
Saint Paul, MN, US
Ellen Mcdonnell, Ctfl Work Experience Details
  • Sca Health
    Sca Health
    Saint Paul, Mn, Us
  • Ukg (Ultimate Kronos Group)
    Testing Consultant - Solution Quality Assurance
    Ukg (Ultimate Kronos Group) Mar 2012 - Jan 2023
    Greater Minneapolis-St. Paul Area
    Software Testing Consultant driving the certify and test phase through test planning , test case creation and test phase management.
  • Parallel Technologies
    Project Coordinator
    Parallel Technologies Jan 2007 - Aug 2011
    Eden Prairie, Mn
    Assisted Project Manager in overall support and coordination of project with duties including, but not limited to, resource scheduling, material procurement and tracking, job billing, job cost management and accounting, reporting.
  • Ban-Koesystems
    Application & Software Implementation Specialist
    Ban-Koesystems Mar 1995 - Jan 2007
    Bloomington, Mn
    APPLICATION SPECIALIST:Served as company-wide technical resource person for TKCWin product line; addressed/resolved escalated end-user issues. Researched product enhancements, updated network files, and designed/distributed product update bulletins. Trained, briefed, and supported technical implementation teams and assured project quality and performance. Earned Employee-of-the-Month Award for outstanding professional performance.IMPLEMENTATION SPECIALIST:Implemented Kronos Front-Line Labor Management, Ban-Koe standard and custom solutions and software support packages; facilitated system transitions and migrations.Contacted and interviewed Payroll Operators, Human Resource Directors, and MIS professionals, defined project dynamics and parameters, and strategized/executed implementation plans to meet account demands. Troubleshot/resolved network and installation issues, optimized system performance, and increased customer satisfaction. Conducted two-day end-user, on-site training programs and assured operator competency. Recognized with Employee-of-the-Month Award.

Ellen Mcdonnell, Ctfl Skills

Software Implementation Program Management Customer Service Customer Support Human Resources Employee Training Technical Support Attention To Detail Quality Focused Service Delivery Customer Satisfaction

Ellen Mcdonnell, Ctfl Education Details

Frequently Asked Questions about Ellen Mcdonnell, Ctfl

What company does Ellen Mcdonnell, Ctfl work for?

Ellen Mcdonnell, Ctfl works for Sca Health

What is Ellen Mcdonnell, Ctfl's role at the current company?

Ellen Mcdonnell, Ctfl's current role is Business System Analyst | Business Analyst | Quality Assurance | Software Test Consultant.

What is Ellen Mcdonnell, Ctfl's email address?

Ellen Mcdonnell, Ctfl's email address is el****@****ail.com

What schools did Ellen Mcdonnell, Ctfl attend?

Ellen Mcdonnell, Ctfl attended Northern Michigan University.

What skills is Ellen Mcdonnell, Ctfl known for?

Ellen Mcdonnell, Ctfl has skills like Software Implementation, Program Management, Customer Service, Customer Support, Human Resources, Employee Training, Technical Support, Attention To Detail, Quality Focused Service Delivery, Customer Satisfaction.

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