Ellen Mcgriff-O'Malley Email & Phone Number

Plano, Texas

Key contact with Business Manager to ensure forecasts are being met and/or changed to accommodate customer’s needs. Communicate closely with customers to ensure a good working relationship to see that they are receiving their glass in time for their bottlings and are satisfied with the quality of the glass. Check stock availability and request movement.

Plano, Texas

Created purchase orders for new material and services in SAP. Adjusted dates with vendors based on project schedules and find alternative vendors who can meet necessary dates. Posted shipping information in SAP to clear orders from backlog once complete. Post completion dates based on job completion reports from project managers. Daily management of.

Plano, TX

Performed order entry for international customers using SAP. Created purchase orders using SAP. Assigned and communicated delivery dates and container size requirements to warehouse and forwarders. Responsible for goods receipt on delivered orders to prepare for invoicing based on the shipping manifests. Adjusted purchase orders and sales orders to match.

Irving, TX

• Assisted in controlling all shared Customer Service Inboxes by delegating emails to proper departments including new orders, RMAs, credits, etc. Answered customer inquiries via email and phone and following up to.
• SAP/CRM Subject Matter Expert
• RMA Subject Matter Expert
• Train new employees Show less

Richardson, TX

Input service work orders into Oracle. Scheduled installations and de-installations of new POS systems with a wide variety of clients. Followed up with Project Managers to ensure accurate timing of installations and de-installations. Fielded calls from external customers on status of equipment orders.

Plano, TX

• Delegated all incoming purchase orders to team members and followed up to ensure all orders were accurate and processed within company metrics. Performed order entry for T-Mobile and Sprint. Collaborated with multiple.
• SAP Project Subject Matter… Show more Delegated all incoming purchase orders to team members and followed up to ensure all orders were accurate and processed within company metrics. Performed order entry for T-Mobile.
• SAP Project Subject Matter Expert
• Successfully implemented ICRRB (Inter-Company Resource Related Billing) project with other teams
• Assisted in developing the most efficient way to create and maintain Sprint Managed Services project for a 7 year contracted purchase order
• Served on Data Migration Team between SAP MUS and SAP ONE during Customer Order Flow Project

Plano, TX

• Produced financial tracking reports using SAP. Created and reconciled project labor tracking reports using Seagate Crystal Reports combined with the time entry system. Generated project invoicing from SAP. Created and.
• 2004 Q3 Employee of the Month
• Received Seagate Crystal Reports Certification Show less

Plano, Texas

Reported to six various directors and supported a team of 60+ engineers. Arranged travel, both domestic and foreign, to include airline reservations, hotel and car rental obtaining the most efficient and cost effective arrangement. Audited all incoming expense reports. Maintained Capital Expenditure tracking, include equipment purchasing. Developed and.

Plano, Texas

Arranged travel and audited incoming expense reports. Assisted in preparing presentations for senior level engineers and managers. Performed general filing and word processing. Maintained the ability to prioritize duties while supporting a large team of engineers and managers.