Min Hee Na Email & Phone Number

• Managed 1600+ accounts, serving as the main point of contact, owning relationships, handling workflow and issues, and adeptly managing multiple accounts simultaneously
• Proactively engaged with customers through regular meetings and outreach to ensure satisfaction, address current needs, discuss future needs, and fostering strong client relationship
• Provided comprehensive product training and relayed feedback for improvements to enhance customer understanding and drive engagement
• Coordinated with internal teams to promptly address customer inquiries and issues collaboratively, ensuring efficient resolution
• Conducted both reactive and proactive outreach via email, phone, and meetings to understand customer goals and concerns, addressing needs before they arise and responding promptly to inquiries
• Facilitated effective product utilization through comprehensive training and guidance, ensuring customers optimize the benefits of waste management solutions

South Pasadena, California, United States

• Managed and trained staff, fostering a cohesive team for consistent service quality.
• Successfully managed budgets, analyzed expenses, and enhanced profitability by achieving a consistent 10% reduction in annual operational costs while simultaneously improving service quality, resulting in an average.
• Oversaw inventory and minimized wastage while optimizing availability.
• Ensured compliance with food quality and presentation standards, exceeding customer expectations.
• Streamlined processes, enhancing operational efficiency for smoother daily operations.
• Established strong supplier relationship, negotiating contracts and ensuring timely deliveries.

Pasadena, California

• Supported veterinarians in medical procedures and maintained accurate patient records.
• Demonstrated strong attention to detail and organization in a fast-paced clinical environment.
• Collaborated effectively with a multidisciplinary team to ensure high-quality care for animals.
• Managed client communication and inquiries, ensuring a positive client experience.
• Played a key role in training new staff, facilitating their integrating into the clinic’s operations.