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Ellen Ostendorf Email & Phone Number

Head of Backbook Management at Nexi
Location: Heidelberg, Baden-Württemberg, Germany 10 work roles 3 schools
1 work email found @gmx.de LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of Backbook Management
Location
Heidelberg, Baden-Württemberg, Germany
Company size

Who is Ellen Ostendorf? Overview

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Quick answer

Ellen Ostendorf is listed as Head of Backbook Management at Nexi, a company with 1370 employees, based in Heidelberg, Baden-Württemberg, Germany. AeroLeads shows a work email signal at gmx.de and a matched LinkedIn profile for Ellen Ostendorf.

Ellen Ostendorf previously worked as Head of Backbook SME DE at Nexi and Head of Customer Base Management at Concardis Gmbh. Ellen Ostendorf holds Master, Economics from Universität Bayreuth.

Company email context

Email format at Nexi

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{first}.{last}@gmx.de
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AeroLeads found 1 current-domain work email signal for Ellen Ostendorf. Compare company email patterns before reaching out.

Profile bio

About Ellen Ostendorf

Result-driven director with the ability to translate vision into tangible results• Substantial knowledge in strategic planning processes, pricing and product management • Successful track record in sales channel management • Experienced leader with a strong belief in empowering team members • Distinct intercultural sensibility gained in extensive stays in the US, France, Canada and China Skills• Sales Management• Analytics• Contact Center• Vendor Management• Negotiation• Forecasting• Reporting• Direct Marketing• Retention• Product ManagementSpecialties• Sales Channel Management• Performance Management• Sales Strategy• Pricing• Sales Planning• Budgeting• Telesales• Retention• IVR Routing Concepts• Setting KPI FrameworksTechnologies• Microsoft PowerBI• Microsoft Excel• Business Objects• Avaya Routing

Listed skills include Direct Marketing, Pricing, Telecommunications, Strategy, and 47 others.

Current workplace

Ellen Ostendorf's current company

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Nexi
Nexi
Head of Backbook Management
Heidelberg, BW, DE
Website
Employees
1370
AeroLeads page
10 roles · 30 years

Ellen Ostendorf work experience

A career timeline built from the work history available for this profile.

Head Of Backbook Management

Heidelberg, BW, DE

Head Of Backbook Sme De

Current

Eschborn, Hesse, Germany

Jan 2022 - Present

Head Of Customer Base Management

Eschborn, Hesse, Germany

Jul 2019 - Dec 2021

Director Channelmanagement Telesales & Retention

Heidelberg/ Cologne, Germany

  • Strategic and conceptual cross channel responsibility in the Telesales & Retention department for
  • Campaign management & Call routing (Interactive Voice Response)
  • Performance management & Data analysis
  • Commercial agreements
  • Quality, Process & Project management
  • Sales training & Coaching
2017 - 2018 ~1 yr

Director Telesales Inbound

Heidelberg/ Cologne, Germany

  • Strategy and operations for the Telesales Inbound sales channel
  • Creative development and successful implementation of sales initiatives to achieve sales targets
  • Creation of incentive and commissioning models to nudge sales performance
  • Steering of internal and external inbound agencies (3 sites, 100 advisors)
2012 - 2017 ~5 yrs

Head Of Telesales & Direct Marketing

Heidelberg, Germany

  • Telesales Inbound & Outbound: strategy and operations incl. commissioning and call routing
  • Management of all KBW direct marketing campaigns for acquisition and CRM purposes
  • Steering of external agencies (Inbound: 3 sites, 150 advisors; Outbound: 4 sites, 100 advisors)
2011 - 2013 ~2 yrs

Manager Telesales Inbound

Heidelberg Area, Germany

  • Strategy and operations for the Telesales Inbound sales channel
  • Development of marketing plans for new product launches and cross/upsell initiatives
  • Efficient allocation of sales calls through performance based IVR routing
2009 - 2011 ~2 yrs

Business Manager Prepaid Acquisition

Montréal, Canada

  • Responsible for product, price, placement and promotion of the Fido prepaid offer
  • Development of a new product- and pricing strategy after re-positioning as discount supplier
  • Design and execution of tactical measures to secure sales success and to counter competition
2008 - 2009 ~1 yr

Head Of B2B Pricing

Eschborn, Germany

  • Design, implementation and management of pricing strategies including commissioning models
  • Project management for interdisciplinary teams including IT and controlling
  • Key account pricing for the German Railway Deutsche Bahn AG
1999 - 2008 ~9 yrs

Consultant

Ratingen, Germany

  • Development of regulatory strategies for Deutsche Telekom and Matàv, Hungary, before and during the liberalization of the European telecommunication markets
  • Intensive international market research regarding regulatory issues
1996 - 1999 ~3 yrs
Team & coworkers

Colleagues at Nexi

Other employees you can reach at nexi.it. View company contacts for 1370 employees →

3 education records

Ellen Ostendorf education

Full Year Student Exchange

Cicero-North Syracuse High School
FAQ

Frequently asked questions about Ellen Ostendorf

Quick answers generated from the profile data available on this page.

What company does Ellen Ostendorf work for?

Ellen Ostendorf works for Nexi.

What is Ellen Ostendorf's role at Nexi?

Ellen Ostendorf is listed as Head of Backbook Management at Nexi.

What is Ellen Ostendorf's email address?

AeroLeads has found 1 work email signal at @gmx.de for Ellen Ostendorf at Nexi.

Where is Ellen Ostendorf based?

Ellen Ostendorf is based in Heidelberg, Baden-Württemberg, Germany while working with Nexi.

What companies has Ellen Ostendorf worked for?

Ellen Ostendorf has worked for Nexi, Concardis Gmbh, Unitymedia, Kabel Bw, and Fido Solutions.

Who are Ellen Ostendorf's colleagues at Nexi?

Ellen Ostendorf's colleagues at Nexi include Nadia Koutala, Msc, Valerio Torri, Francesco Viscione, Sabrina Bartella, and Alfonso Clemente.

How can I contact Ellen Ostendorf?

You can use AeroLeads to view verified contact signals for Ellen Ostendorf at Nexi, including work email, phone, and LinkedIn data when available.

What schools did Ellen Ostendorf attend?

Ellen Ostendorf holds Master, Economics from Universität Bayreuth.

What skills is Ellen Ostendorf known for?

Ellen Ostendorf is listed with skills including Direct Marketing, Pricing, Telecommunications, Strategy, Product Management, Product Marketing, English, and Telemarketing.

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