Ellen Prain Email and Phone Number
Ellen Prain is the Regulatory and Business Controls Director with the Compliance Department at 1st Franklin Financial Corporation and specializes in regulatory compliance in the subprime/near prime lending space. At 1FFC, Ellen oversees regulatory licensing, examinations, complaints, and vendor management programs and is also skilled in change management, risk mitigation and remediation, customer service, and leadership. One of Ellen’s favorite professional interests is studying complex regulations and translating them into plain language to educate line-of-business partners and branch staff members to better operationalize regulatory requirements. She is committed to using her cheerful demeanor and servant-heart to encourage and help others succeed in all aspects of life. Hailing from the Upstate of South Carolina, Ellen is a two-time Clemson University alumna, wife, and mom who enjoys hiking, baking, and jamming out in the car to classic rock (and Disney tunes!).
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Regulatory And Business Controls Director1St Franklin Financial Corporation May 2022 - Present -
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Manager Of ComplianceCredit Central, Llc Nov 2017 - May 2019Greenville, South Carolina AreaKey Responsibilities include Create/Implement Compliance and Change Management Systems, Update Upper Management of Regulatory Changes and Impacts to Company, Create Robust Customer Complaint System and Monthly Reports for Upper Management, Update Compliance/Operations Manuals by Strengthening Existing and Creating New Policies, People Management -
Compliance ManagerWorld Acceptance Corporation (Wrld) May 2012 - Nov 2017Greenville, South CarolinaManager of Compliance December 2016 – November 2017Key Responsibilities include Maintain Integrity of Compliance Management System, Report Quarterly to Compliance Committee, Review and Approve Responses to State/Federal Agencies, Update Compliance and Operations Manuals, People ManagementCustomer Relations and Compliance Project Coordinator September 2015 – November 2016Key Responsibilities include Create/Implement New Online Customer Complaint System, Create Training for… Show more Manager of Compliance December 2016 – November 2017Key Responsibilities include Maintain Integrity of Compliance Management System, Report Quarterly to Compliance Committee, Review and Approve Responses to State/Federal Agencies, Update Compliance and Operations Manuals, People ManagementCustomer Relations and Compliance Project Coordinator September 2015 – November 2016Key Responsibilities include Create/Implement New Online Customer Complaint System, Create Training for Operations, Update Operations Manual, Prepare Monthly Reports for Operations/Upper Management/Board Members, People ManagementCustomer Relations Specialist January 2013 – September 2015Key Responsibilities include Facilitate Customer Complaints/Inquiries, Prepare Monthly Reports for Reports for Operations/Upper Management/Board Members, Oversee/Process Written Credit Disputes/Responses, People ManagementReceptionist May 2012 – December 2012Key Responsibilities include Greet Visitors, Main Switchboard, Facilitate Customer Complaints/Inquiries, Process Written Credit Dispute Responses, Process Pre-Employment Adverse Action Notices Show less
Ellen Prain Education Details
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Business Administration And Management, General -
Modern Languages: Spanish
Frequently Asked Questions about Ellen Prain
What company does Ellen Prain work for?
Ellen Prain works for 1st Franklin Financial Corporation
What is Ellen Prain's role at the current company?
Ellen Prain's current role is Clemson University MBA, Seasoned Compliance Professional, Relationship Builder, Problem Solver.
What schools did Ellen Prain attend?
Ellen Prain attended Clemson University, Clemson University.
Who are Ellen Prain's colleagues?
Ellen Prain's colleagues are Kayla Morris, Jim Lawser, Eda Bundy Esq. Llm, Tracy Mcgrew, Linda Sightler, David Surrett, Shauna Etheredge.
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