Ellen Berenson Email & Phone Number

Provide operations support and analytics to Interim Leadership Services division of Executive Nursing Leadership Recruitment team; Direct operations and program management for Executive Advisory Services division, supporting Executive Advisors in Nurse Leadership Development through the Nurse Executive Gateway to Knowledge Program. https://kirbybates.com/services/executive-advisory-services/

Foxborough, Ma

Provide operations and program management support to Interim Executive Nursing Recruitment team. Contracts, Client-deliverable documents, Database management and reporting, Internal reports, Execution of company initiatives and programs.

Foxborough, Ma

Extensive experience as an administrative and operations project manager for professional services organizations. Able to enhance workflow and streamline operations to ensure peak proficiency. Database Management, Reporting and Analytics, Press Releases, Business Communications.

Greater Boston Area

Project 1: Provide Coordination of Consultants, Associates, Analysts and Client Project Team to provide leadership assessment during merger/acquisition process. Project 2: Executive Assistant to Global COO, Leadership Advisory Services, in developing and maintaining business processes and operations.Project 3: Executive Assistant to two Executive Search Consultants during maternity leave coverage; worked in Financial Services and Asset Management, Consumer, Marketing Officer, Industrial, and Technology, Media & Telecommunications practices.

Boston, Ma

As Project Manager for RM Nephew and Associates, LLC, I was recruited into this start-up boutique search firm by the Founder/Managing Partner to institute processes and procedures as a foundation for growth.* Drive initiatives across all areas of business, with particular attention to processes and workflow, sales and growth, and development of the firm’s intellectual capital. * Manage the administrative aspects of business development, including research, marketing materials, meeting logistics. Oversee the entire business development cycle from lead to close via reporting, measurement and results tracking. Drive new account implementation and document management.* Define all processes and procedures within the organization and provide reporting for all KPIs.* Implement and maintain quality programs.* Develop and design all administrative and operations training materials; oversee relational database training and maintenance.

Greater Boston Area

Contract positions working on copyediting and proofreading projects.11 years' experience editing and proofreading client-deliverable documents; extensive experience designing/editing training materials and procedure manuals.20+ years office administration / facilitation experienceSpecializing in:CopyeditingProofreadingGrammar checkingResume writing/editing/proofreadingFormatting MSWord documentsFormatting PowerPoint presentationsFormatting/designing training materialsOffice administrative documentationQualifications:Bachelor's degree in Writing, Literature & Publishing from Emerson College (summa cum laude)Certified in Instructional DesignProficient in MSWord, PowerPoint, Excel, Adobe Acrobat, Adobe Photoshop, Adobe Lightroom, Adobe InDesign

Foxborough, Ma

Sabbatical to work on travel memoir and photography project. Skills included: budget forecasting, technology research and application, travel management, networking, interviewing, logistics, troubleshooting, problem resolution.

Boston, Ma

Provided research support for 9 partners and 6 senior associates in the Boston office as part of a national research team in the areas of C-suite, Healthcare, Financial Services and Technology.Sourced talent, provided due diligence on both companies and candidates, and maintained the intellectual capital database. Supported 65 research projects per year and contributed over 10,000 entries in the proprietary relational database with a 98% content completion rate -- the highest productivity in a 32-person office.Utilized research tools such as ZoomInfo, BoardEx, OneSource, Hoovers, Yahoo! Finance. Provided analyst reports and company background materials to Consultants in preparation for Business Development meetings.

Boston, Ma

Supported consultant on a 1:1 basis. Responsibilities included copyediting/proofreading client-deliverable documents, including contracts, candidate profiles and analysis & appraisal materials; scheduling client meetings; arranging candidate interviews; arranging travel for consultant and candidates; video conferencing; accounts receivable; expense reporting; project management. Focus on Life Sciences, CEO, CFO and Technology practices.

Boston, Ma

Copyedit and proofread press releases, annual reports, white papers, contracts, fact sheets, all client-deliverable documents; manage office operations, including billing, phone system, meetings, etc.

Waltham, Ma

Managed a team of 20 travel counselors assigned to in-house client travel offices. Responsible for budget, staffing, facilities management, LAN management, training, monitoring/coaching/counseling, ARC reporting; oversee all aspects of customer service, including average speed of answer, MIS reports, refunds and billing resolution.

Waltham, Ma

Primary responsibilities included workflow analysis, instructional design, technical- and soft-skills training, performance statistics, monitoring/coaching, LAN management for a 45-person business travel center, plus three counselors onsite at client offices.

Waltham, Ma

Responsible for pre-ticketing quality check of all air, car, hotel and limo reservations; verify MIS data entered correctly; ensure timely ticketing of all client-deliverable materials; program SABRE scripts to minimize keystrokes and ensure accuracy; oversee team of three QA counselors.

B.A., Writing, Literature & Publishing, Gpa 3.96

Activities and Societies: Gold Key Honor Society Attended part-time evenings; graduated summa cum laude

A.S., Travel Tourism Management