Ellen Redmond Email & Phone Number

Vietnam

Dublin, Ie

Dublin, County Dublin, Ireland

Talent Development: Full ownership of recruitment for ChannelSight, managing every aspect with the candidate experience front of mind, from talent sourcing, interviewing, offer negotiation and onboarding. Actively collaborated with department heads to understand their needs and align recruitment strategies with business goals, contributing to a dynamic and skilled workforce.Strategic HR Leadership: Drive the development and execution of HR strategies aligned with ChannelSight's business… Show more Talent Development: Full ownership of recruitment for ChannelSight, managing every aspect with the candidate experience front of mind, from talent sourcing, interviewing, offer negotiation and onboarding. Actively collaborated with department heads to understand their needs and align recruitment strategies with business goals, contributing to a dynamic and skilled workforce.Strategic HR Leadership: Drive the development and execution of HR strategies aligned with ChannelSight's business objectives. Collaborate closely with senior management to identify and address organizational challenges and opportunities.Employee Relations and Performance Management: Serve as a trusted advisor to managers on employee relations issues, performance management, and conflict resolution. Implement best practices to foster a positive work environment and enhance employee engagement and productivity.Data-Driven Decision Making: Utilize HR analytics to gather insights and drive data-driven decision-making processes. Provide actionable recommendations to senior leadership based on workforce trends, retention metrics, and diversity indicators.Cross-Functional Collaboration: Foster strong relationships with cross-functional teams to support company culture and engagement efforts. Collaborate with stakeholders across departments to drive initiatives that promote a positive and inclusive work environment. Show less

- Ownership of full-cycle recruitment process, including sourcing, interviewing, and onboarding new hires. In 2022 47 hires were made and onboarded- Development and implementation of HR policies and procedures in compliance with employment laws and regulations- Provide guidance and support to managers and employees on HR-related matters, including performance management, employee relations, and benefits- Assist with HR administration tasks, including maintenance of HR… Show more - Ownership of full-cycle recruitment process, including sourcing, interviewing, and onboarding new hires. In 2022 47 hires were made and onboarded- Development and implementation of HR policies and procedures in compliance with employment laws and regulations- Provide guidance and support to managers and employees on HR-related matters, including performance management, employee relations, and benefits- Assist with HR administration tasks, including maintenance of HR records, preparation of reports and analytics, and managing employee files- Coordinate and facilitate training and development initiatives to enhance employee skills and knowledge- Collaborate with cross-functional teams to support company culture, diversity and inclusion, and employee engagement Show less

- Customer Service: proficient in ensuring constant level of quality customer experience. I interact seamlessly with approx 1000 customers per shift- Professional phone manner: Responding to huge range of requests from customers (25 calls per shift), practicing patience and professionalism at all times- Dependable in emergencies i.e. during snow days and Covid19 Level 5 restrictions- Refined my interpersonal and team working skills. Work with 6-10 staff of varying levels… Show more - Customer Service: proficient in ensuring constant level of quality customer experience. I interact seamlessly with approx 1000 customers per shift- Professional phone manner: Responding to huge range of requests from customers (25 calls per shift), practicing patience and professionalism at all times- Dependable in emergencies i.e. during snow days and Covid19 Level 5 restrictions- Refined my interpersonal and team working skills. Work with 6-10 staff of varying levels of seniority and experience in any shift- Advanced my problem-solving skills, as the role included dealing with occasional dissatisfied customers. This also helped develop my service recovery skills Show less

Achievements:- Coordinated a number of education programmes and initiatives run by Intel Ireland. For example, I was one of the main organizers of the ‘19/20 Intel Ireland Mini Scientist Competition’ (over 7,000 students took part)- Handled Intel Ireland’s internal and external media channels. Sourcing, writing, creating media content and editing articles for publication- Expanded my range of capabilities through managing multiple projects, effectively prioritizing and… Show more Achievements:- Coordinated a number of education programmes and initiatives run by Intel Ireland. For example, I was one of the main organizers of the ‘19/20 Intel Ireland Mini Scientist Competition’ (over 7,000 students took part)- Handled Intel Ireland’s internal and external media channels. Sourcing, writing, creating media content and editing articles for publication- Expanded my range of capabilities through managing multiple projects, effectively prioritizing and multi-tasking in a fast-paced, ever changing environment- Development of my confidentiality and discretion when handling highly sensitive information- Expanded my range of recruitment capabilities by scheduling interviews, proactive follow up and directing recruitment communications in a timely manner- Participated as a member of the site charity team Show less

County Kildare, Ireland