Ellen Ricard Email & Phone Number

Port St Lucie, Florida, United States

As the COO of The Florida Contractors, my primary responsibilities revolve around managing and coordinating various tasks related to scheduling clients, overseeing paperwork, and ensuring smooth operations within the company. I handle incoming calls, assist clients in scheduling appointments with our inspectors, and make sure that all necessary paperwork is accurately completed and sent to the clients. Additionally, I work closely with insurance companies, providing assessments of damage costs for homeowners in need of insurance claims. In the long run, our goal is to expand our operations and create a network of contractors throughout Florida. This involves scoping out projects, distributing them to our pool of general contractors, obtaining cost estimates, and facilitating the hiring of project teams. With my experience and expertise in the field, I contribute to the strategic planning and decision-making processes alongside the CEO, who brings valuable structural engineering knowledge and extensive experience in the industry.In summary, as the COO of The Florida Contractors, I fulfill a range of tasks including client scheduling, paperwork management, coordination with insurance companies, and assisting in the expansion of our contractor network. Together with the CEO, we work towards streamlining operations, providing high-quality services, and ensuring the company's success in the Florida construction industry.

Port St Lucie, Florida, United States

During my tenure as a Management team member at Target, I had the privilege of running my own department and being part of the grand opening of the Target Store in Traditions, Port St. Lucie. Despite the challenges posed by the recession from 2006 to 2010, our store thrived in one of the city's most desirable areas, witnessing significant growth.As a General Merchandise Team Leader, my responsibilities included leading a team of hourly team members, driving a guest-first culture, and achieving department and store sales goals. I focused on ensuring an exceptional guest service experience, executing merchandising strategies, and maintaining accurate pricing and signage on the sales floor. Additionally, I played a crucial role in managing inventory accuracy, overseeing inbound and outbound processes, and leading the pick, pack, and ship fulfillment work.Working at Target provided me with invaluable experiences in guest service, retail business fundamentals, team development, and process improvements. I embraced the dynamic nature of the retail industry and leveraged my time management and organizational skills to deliver excellent results for the store. Throughout my tenure, I nurtured a welcoming and helpful attitude, effectively communicated with team members, and prioritized the safety and compliance of the store operations.#TargetManagement #GeneralMerchandiseTeamLeader #GuestServiceExcellence #TeamDevelopment #StoreGrowth

Port St Lucie, Florida, United States

As a licensed Health Insurance Agent with a two-year tenure, I gained valuable experience in sales, client engagement, and navigating the complex healthcare landscape. Throughout my role, I successfully assisted individuals in securing appropriate health insurance coverage while ensuring compliance with HIPAA regulations.During my time as a Health Insurance Agent, I developed strong communication skills, allowing me to effectively engage with clients at all levels. I actively listened to their needs, addressed their concerns, and provided tailored solutions to meet their specific requirements. This experience not only enhanced my ability to build trust and rapport but also allowed me to navigate sensitive conversations and deliver exceptional customer service.In a fast-paced and goal-oriented environment, I consistently met sales targets by leveraging my sales background and quickly adapting to industry best practices. Through continuous learning and training, I honed my ability to stay up-to-date with the latest trends and regulations in the healthcare industry. I also demonstrated exceptional organizational skills, managing a high volume of client interactions, paperwork, and documentation with precision and attention to detail.While my focus has shifted to new opportunities, the experience gained as a Health Insurance Agent has equipped me with transferable skills that are valuable in various roles. I bring a strong work ethic, the ability to thrive in high-pressure environments, and a commitment to delivering results. I am confident that my sales and client relationship expertise will contribute to the success of any team or organization.#HealthInsuranceAgentExperience #ClientEngagement #SalesProficiency #CustomerService #TransferableSkills

Miami, Florida, United States

As a Management team member at The Container Store, I had the privilege of being part of one of the top-performing stores in the region and played a crucial role in the grand opening of our Miami, Florida location. My responsibilities were focused on driving exceptional customer service, achieving business goals, building effective teams, and fostering a culture of accountability and trust.In collaboration with the General Manager, I played a pivotal role in driving the success of the store. This involved setting goals, prioritizing initiatives, and monitoring overall sales performance, average ticket results, and payroll management. I also took charge of key operational aspects, such as inventory control, curbside orders, delivery services, register management, and order management.Additionally, I led efforts in maintaining the store's physical appearance and visual merchandising. This included overseeing merchandise processing, maintenance, and presentation to ensure a perfect product presentation. Managing the sales floor and providing leadership to the store team were also central to my role. This involved responsibilities such as recruiting, interviewing, onboarding, training, and coaching employees.Working at The Container Store was an incredibly fulfilling experience. I had the opportunity to engage with customers, build strong teams, and contribute to a culture that valued excellence and customer satisfaction. The company's commitment to employee well-being, competitive benefits, and ongoing training further enhanced my professional growth and development.#ManagementRole #RetailLeadership #CustomerServiceExcellence #TeamDevelopment #GrandOpening