Ellen V. Sea Email & Phone Number

Berlin, Germany

To increase employee branding, I led the redesign of the company's About Us page: https://www.studydrive.net/en/about-us

Berlin, Germany

- Led the company’s technical transformation from a monolithic application to a service-oriented architecture - which would ensure future scalability and performance improvement- Launched the company’s first refactoring project of the Groups system which resulted to decreasing the queue time of the auto-join feature by 95%, allowing our admins to create new groups to increase user engagement and market expansion to Ireland- Led discovery cycles with stakeholders and product team to identify solutions for user problems and business objectives (ie. How might we improve sharing from our platform?)- Diversity and Inclusion work highlights: Helped established Studydrive's Company Values, Co-led the company's first participation in Girl's Day, and co-formed the WeCare team which supports environmental and social causes (i.e. planned a virtual auction and raised €2.068 for GLADT during Pride Month.)

Greater New York City Area

- Identified customer opportunities, created and designed new product features to drive product profitability and digital innovation- Increased perceptions by 12% in approach to premium entertainment during testing with redesigned AT&T app features; approved to incorporate into 2019/2020 roadmap- Led cross functional teams including UX, IT, and Research to define project requirements and technical feasibility for new customer support experience with projected monthly cost savings of $3M-$5M- Awarded: 2019 Digital Transform for fostering a positive work culture and demonstrating AT&T’s digital beliefs, and People’s Choice Award in 2018 Design Jam

Greater New York City Area

- Led a team to redesign unlimited plans web page in a condensed time period of seven days, resulting in 30% increase in daily traffic within the first week and external media coverage- Spearheaded an informational Google Pixel landing page resulting in 92% expansion from Search Engine Optimization (SEO) in 6 days post-launch- Analysed customer behaviour data including traffic, fall-out, pathing and conversions; conducted A/B tests, evaluated user testing and heatmap data to continually optimise upper and lower funnel user journeys

Greater New York City Area

Clients: Verizon, Bunge, Moelis, Centerbridge, & Hubbell.Managed production of web projects with budgets of $50,000 - 500,000; created production schedules and vendor SOWs; managed partnerships with internal resources and external vendors to ensure timely deliverables for projects; created technical and functional requirement documents; managed QA ticketing and delivery of projects, led daily team meetings, Identified and managed client goals and expectationsKey Accomplishments:• In tandem with client projects, successfully launched an internal redesign effort of Addison.com• Launched 2 financial corporate websites and 5 microsites during my year as digital producer• Won Addison Goldfish Award 2016 – recognized as a high performing employee

Greater New York City Area

Clients: NY DOE and BungeCoordinated and led weekly status meetings; created production schedules and vendor SOWs; proactively managed internal resources and delegated project components; recruited, sourced and managed freelancers and vendors; Managed production of projects with budgets of $10,000 - 80,000; managed partnership with internal resources and external vendors to ensure timely deliverables for projects; Identified and managed client goals and expectations; owned content updates to Addison.com Key Accomplishments:• Collaborated with the SVP with writing proposals that resulted in winning over $2 million worth of business,• Launched 3 microsites

Greater New York City Area

Client: Merrill LynchWorked cross functionally between account managers, content creators and creative teams to ensure adherence to project goals, schedules and budgets while communicating project status and benchmarks to the client throughout the cycle of a project and re-directed/re-organized internal teams as necessary to ensure client satisfaction and engagement; Coordinated and facilitated kick-off meetings; managed the production of customized digital and print marketing materials for Financial Advisors from conception through completion; created project schedules and led weekly status calls; generated and delivered daily project reportsKey Accomplishments:• Temporarily filled the role as Accounting Associate when we were short staffed: reconciled accounts payable and receivable; managed budget spreadsheets and delivered account status reporting to Directors

Greater New York City Area

Worked as a digital consultant to start-ups in providing best practices in social media, branding, and content.As co-founder, responsibilities included managing contractual agreements with clients, setting up business account, establishing LLC, and reconciling business expenses.

Greater New York City Area

Managed the publishing of 100+ e-book titles to popular online retailers including iTunes, Amazon and Barnes & NobleManaged daily communications and ensured adherence to production schedules with international partnersEnsured the fulfillment of quality assurance procedures; produced and delivered weekly status reports for NYC and London offices

Freelance Department Coordinator 03/2012 - 05/2012:Provided administrative support to the SVP of Global Education which included reconciling expense reports, calendar scheduling and managing travel arrangements, managing freelancers, and provided general office management dutiesSesame Street Production Intern 09/2010 - 06/2011:Managed script distribution for all production team members; provided daily onset assistance to producers, directors, writers, puppeteers, wardrobe, and design department

Greater New York City Area

Freelance Marketing Associate 08/2011 - 01/2012:Managed the T-Mobile and Blackberry Brand Ambassador Fall 2011 internship program which served 50 US colleges; recruited and trained 100 brand ambassadors; tracked and reconciled program expenses and delivered weekly reports to program directors and clientsKeds Canvas Ambassador 01/2011 - 06/2011:Promoted Keds’ 2011 How Do You Do? Campaign at Pace U's NYC campus; launched and Keds at Pace Facebook page to increase online brand awareness for Keds and Charity partner - Free Arts NYC; promoted Keds' social media campaign of $1 per inspirational tweet initiative on campus; achieved publicity coverage from the Pace U's radio station and newspaper

Maintained vendor relations with talent agencies; coordinated auditions for shows and pilots; scouted emerging talent for VH1

Film: WHO KILLED CHEA VICHEA?Translated Cambodian clips into English; subtitled film clips using Final Cut Pro; ran administrative duties such as purchasing office supplies, answering phone calls, and organizing transcripts2012 PEABODY AWARD WINNING DOCUMENTARY.