Build strong trust and communication with customers as their primary point of contactEscalate any concerns or issues among project, ensuring follow-through with customer and expectationsAnalyze data before, during and after projects to continually improve project outcome presenting to region bi-weeklyCoordinate project details between Subcontractors,Operations Manager, Energy Advisor, and CustomerDevelop Project Reviews for scope and cost adders, owner obligations and site conditionsCoordinate execution plan of installation with roofers and customerMaintain communication and feedback with customers for duration of their projectsPartner with operations, distribution, and logistics to ensure material availability & coordinate material deliveryIdentify areas of risk for upcoming projects and opportunity for improvments

• Facilitate trainings and onboarded and new associates • Responsible for mentoring and managing the new hire experience and ambassadors• Developed new training program for existing associates to further their understanding of the role• Maintaining a high level of communication with both the customer, client, and management to ensure maximum project efficiency and overall customer satisfaction• Coordination between colleagues and client in determining the project scope, timeline and meetings• Continued to exceed targets and KPIs • Managing system to ensure all data is up to date and accurate

• Consistently deliver outstanding project execution, process related project management with a high level of speed and quality • Exceeding KPI targets and overall measures of quality • Extend and build relationships across other business units internally• Managing schedules of 20+ clients and customers daily

Consistently and accurately gathered pertinent information from potential legal clientsReferred clients in 67 counties throughout Florida to the nearest attorney meeting their needs in 119 distinct practice areas Use AS400 system

Building patient sessions in ExcelSchedule Sessions for patients and facultyProctor medical student