Twice a week, I greet customers with a friendly welcome as they come into the store. I answer their questions about our products, help them choose items, while handling payments and keeping the front area stocked. Queen of the upsell.Customer Service:- Greet customers warmly as they enter the store, setting a welcoming atmosphere.- Answer customer inquiries about the gluten-free menu, ingredients, and potential allergens.- Take customer orders with accuracy, noting any special requests or modifications.- Ensure customer satisfaction by addressing concerns and resolving complaints promptly.Sales:- Have a thorough knowledge and understanding of all items on the menu, including any sales or new items, to upsell and recommend products.- Operate the cash register, processing transactions including cash, card, and mobile payments.- Handle incoming calls to provide information, answer questions, and take phone orders.- Keep track of front-of-house inventory and replenish as necessary.

As Director, I organized, marketed, and ran auditions, created the set lists, planned the rehearsals, and wrote arrangements. Grew from 11 members to 30, including a live band, and a social following of over 100 people.

I tutored a grade 6 student with her French studies once a week. Brought my own teaching materials and activities, and raised her capabilities and confidence in the course.

As part of my co-op experience, I was an aide at Pace Law Firm. With no job too small, I gained a firsthand look at the day-to-day workings of a law firm, helping me with career decision-making.Leadership:- Sourced suppliers for charity auction, as well as crafted email blasts for company events.- Kept track of office supplies.- Gained a firsthand look at the day-to-day workings of a law firm, aiding in career decision-making.Communication:- Directed incoming calls to the appropriate personnel.- Drafted and edited emails to the company directory under supervision.- Attended meetings and took notes for internal communication.Client Relations:- Welcomed clients and visitors, offered beverages, and directed them to the appropriate meeting rooms.- Assisted in setting up meetings between lawyers and clients or other parties.- Under guidance, collected information on potential partners and other materials.Teamwork:- Sorted, organized, and maintained both digital and physical files.- Inputted employee information and other relevant details into a database.- Assisted lawyers in the preliminary stages of document review for cases.- Built professional relationships within the legal field.