Eliisa Sarkkinen (She/Her) is a Business and Service Design Team Lead, Service Manager - Health Care sector, Lead Service Designer at Siili Solutions. They possess expertise in sales, project planning, b2b, customer service, analysis and 34 more skills. They is proficient in Russian, Italian, Swedish, French and English. Colleagues describe them as "It was a pleasure to work with Eliisa and Siili's team on the VPA project. Her expertise in service design, stakeholder management, and tenacity to map the legal or contracting obligation of all involved parties within the maritime logistic supply chain allowed Siili to provide a solid recommendation on how the VPA can be further productized and scaled up. This project was a huge success, gained international visibility and important learning." and "Eliisa shows true passion and commitment for things she is working on. She is really good at understanding customer needs, even if they are hidden. She is not afraid of challenging herself and learning new things. Eliisa is also good with people capable of showing empathy and leadership. I recommend Eliisa for complex and challenging projects where change leadership of people is needed. "