Eliisa Sarkkinen (She/Her) Email & Phone Number

Helsinki, Fi

Helsinki, Uusimaa, Finland

Helsinki, Uusimaa, Finland

Helsinki, Uusimaa, Finland

Helsinki, Southern Finland, Finland

The Service Design Network Finland is a Service Design Network's local chapter, committed to raising awareness of service design in Finland. The chapter aims to foster the local service design community representing different industries and disciplines through knowledge sharing and connecting the people.

Helsinki Area, Finland

Espoo, Southern Finland, Finland

I worked as Senior Service Designer and consultant in client projects for the public health care sector. I also became a product owner of a digital care integration solution in an agile team. Including my daily role as consultant I was a UX & Design Community Lead and held service design related trainings for the Tietoevry staff as well as for the clients.

Helsinki, Southern Finland, Finland

Service Design Consultant, Trainer and Senior Lecturer in Service Design and International Business

Helsinki Area, Finland

Senior Specialist in Sales, Service Design, Concepting and B2B Inbound Marketing & Digital channels, Solution sales & Marketing

Vantaa Technopolis, Finland

Sales Service Specialist, Account management & international partner team: Service Development and partner consulting

Information secretary: December 2006 - August 2007 (maternal leave) Communications, annual reporting and media relationsIT Trainer & supportJuly 2005-December 2006: Planning and carrying out internal software training in groups both in English and Swedish, designing and producing IT Service Desk's intranet, responsible for configurations for the Microsoft Office 2003 migration project, end-user support on PC software and hardware issues, planning a document management system for the Legal Counsel

Carrying out quantitative consumer surveys, planning, analysing and reporting. Co-author of scientific publications. Supporting the Project Managers with literature research, scientific articles and other documentations as well as preparing funding applications. Communicating with external partners and presenting the projects and their results in board meetings. Projects: “Views of consumers and other food chain actors on organic food and its production” / “Formation of food safety in supply-consumption chain - Risks in fish chain”. Planning of department's internal communications and reporting system.Publications: Views of consumers and other food chain actors on organic food and its productionhttp://www.mtt.fi/mtts/pdf/mtts124.pdf

Research on consumer product pricing, namely the effect of price on desirability of functional food products. Presented the results in scientific forums and business functions. Research work was done by using multivariable analysis on quantitative data. I extended the work to a Master's thesis.

Producing statistical graphs and reports in co-operation with researchers.

Selling flights, booking hotels and hiring cars in a customer desk using Amadeus reservation system.

Doctoral Studies, Marketing

Focus on pricing and customer-centricity

Master Of Business Administration (M.B.A.), Mba Service Innovation And Design, 5

This MBA program contains service innovation and design as well as managerial advanced studies. The program brings students.

Vocational Teacher Education, Amo

Master Of Science (M.Sc.), Food Economics & Marketing (Plus Computer Science And French), 5

Activities and Societies: Elintarvike-ekonomistit, LipidiFood economics is business economics and management applied to food industry.

Vocational Qualification In Business And Administration (Tietohallinnon Yo-Merkonomi), Economics And It, 5

High School