Ellice Soliven Email & Phone Number

Los Angeles, California, United States

Manage social media accounts for multifamily properties, including content creation, strategy development, and client relations.Conduct competitive research and data analysis to inform marketing strategies, ensuring alignment with client goals.Collaborate with internal teams and clients to ensure consistent brand messaging and adherence to fair housing guidelines across all platforms.Organize and maintain content calendars, track project timelines, and ensure timely… Show more Manage social media accounts for multifamily properties, including content creation, strategy development, and client relations.Conduct competitive research and data analysis to inform marketing strategies, ensuring alignment with client goals.Collaborate with internal teams and clients to ensure consistent brand messaging and adherence to fair housing guidelines across all platforms.Organize and maintain content calendars, track project timelines, and ensure timely delivery of assets.Engage with clients to gather feedback, address concerns, and enhance customer satisfaction. Show less

Write articles for online publications, focusing on design, culture, and lifestyle topics.Provide social media consulting for content creators, entrepreneurs, helping clients develop effective online strategies.Capture and edit photography for events, professionals, and creative projects, delivering high-quality visual content.

Greater Los Angeles Area

Strategize, oversee, execute, and report on all social media content initiatives across established channels: Facebook, Twitter, Instagram, LinkedIn, Pinterest, and YouTube. Grow and cultivate social followers/community while driving traffic to dreamhost.com and the blog. Plan and execute publication of all content on social media and work with Senior Content Manager to plan editorial calendar for official company blog in WordPress (inclu. localized content). Copy edit (versed in AP… Show more Strategize, oversee, execute, and report on all social media content initiatives across established channels: Facebook, Twitter, Instagram, LinkedIn, Pinterest, and YouTube. Grow and cultivate social followers/community while driving traffic to dreamhost.com and the blog. Plan and execute publication of all content on social media and work with Senior Content Manager to plan editorial calendar for official company blog in WordPress (inclu. localized content). Copy edit (versed in AP Style), QA, format, and publish blog content. Create custom graphics/video for social + blog content.Write engaging copy to support email, video (scripts), content, social efforts to achieve brand awareness/acquisition goals.Provide on-camera + voiceover talent for video content (e.g. explainer videos, brand storytelling, etc). Work with video manager to provide scriptwriting, story production, camera operating, directorial assistance as needed. Collaborate with Corporate Communications, International Marketing, Data, Operations, Security/Abuse, Legal, Tech Support, Social Support teams + more to ensure exceptional social customer service + consistent brand voice/messaging on all social channels.Partner with Corporate Communications + Social Customer Care teams to develop/implement Social Media Best Practice Guidelines + Brand Communication Guidelines. Build/maintain relationships with community over social channels. Partner with Social Customer Care team to moderate, listen, and engage with audiences on all social channels, including Facebook Group.Assisted event coordination + represented DreamHost at both internal + external events (e.g. WordCamps, blogging conferences, DreamHost-ed customer events, tradeshows) as booth exhibitor/coordinator around the U.S. + EuropeTools & Platforms Used: CoSchedule, WordPress, Twitter, Facebook, Instagram, LinkedIn, Pinterest, Youtube, Sparkcentral, SproutSocial, Google Analytics, Canva, Photoshop, Asana, Jira, Slack Show less

Greater Los Angeles Area

Maintained social media presence for DreamHost, a leading web host and domain registrar with cloud storage/computing services. Worked under Community & Events manager to develop social media strategy, acted as community manager for all social channels, including the company blog. Crafted, curated, managed, and executed social content calendar to support social initiatives for all company products. Wrote copy that reflected brand strategy, reflected appropriate voice and tone for… Show more Maintained social media presence for DreamHost, a leading web host and domain registrar with cloud storage/computing services. Worked under Community & Events manager to develop social media strategy, acted as community manager for all social channels, including the company blog. Crafted, curated, managed, and executed social content calendar to support social initiatives for all company products. Wrote copy that reflected brand strategy, reflected appropriate voice and tone for each social channel.Identified, engaged with, and grew social audiences (including current and potential customers, influencers, partners) on all social channels by creating and running successful social campaigns that increased brand awareness, positive sentiment, and brand reputation. Regularly monitored and replied to social community, worked with Social Customer Care team to ensure consistent and efficient customer service engagement and low wait-times for responses on all public-facing social channels.Set metrics and tracked progress using qualitative/quantitative data; regularly reported results. Utilized listening and analytics tools to monitor/report on social engagement, brand sentiment. Coordinated with variety of teams and high-level employees to support social efforts, including: Security, Design/Creative, Tech Support, Legal, PR/Communications, etc. Attended and exhibited at both onsite/offsite company events hosted by various company departments to drive brand awareness in real-time and market to potential users.Assisted Events manager in planning, coordinating, and execution of both onsite/offsite customer-facing events, conferences, trade shows and meet-ups. Coordinated with freelance/contributing writers, third-party vendors to publish content for social/blog.Social Media channels utilized: Facebook, Twitter, Instagram, Google+, YouTube Community Management platforms utilized: CoSchedule, SproutSocial, SparkCentral, TweetDeck, SimplyMeasured (analytics) Show less

Brea, Ca

Provided technical support as Social Captain for web hosting clients via social media channels (Twitter, Facebook) and internal/external discussion forums around the web. Used community management platforms such as Oracle, SproutSocial (social media management application), Tweetdeck, and SparkCentral.Technical familiarity with: FTP (various FTP clients such as AjaXplorer, Cyberduck, Filezilla, etc)SSH (Terminal for Mac)MySQLApacheEmail (IMAP, POP, Webmail)… Show more Provided technical support as Social Captain for web hosting clients via social media channels (Twitter, Facebook) and internal/external discussion forums around the web. Used community management platforms such as Oracle, SproutSocial (social media management application), Tweetdeck, and SparkCentral.Technical familiarity with: FTP (various FTP clients such as AjaXplorer, Cyberduck, Filezilla, etc)SSH (Terminal for Mac)MySQLApacheEmail (IMAP, POP, Webmail), WebmailTLD registrations Show less

Santa Monica, California, United States

Achieved a strong, visible social media presence by managing multiple accounts on social networks such as Facebook, Twitter, YouTube and WordPressDrove brand awareness, engagement and traffic to social media pagesDeveloped contacts, created and maintained relationships with filmmakers, actors and consumers in the independent film industry Expanded film-related content to be used in Film Funds/Serge Media’s social media profiles and applicationsWrote blog content… Show more Achieved a strong, visible social media presence by managing multiple accounts on social networks such as Facebook, Twitter, YouTube and WordPressDrove brand awareness, engagement and traffic to social media pagesDeveloped contacts, created and maintained relationships with filmmakers, actors and consumers in the independent film industry Expanded film-related content to be used in Film Funds/Serge Media’s social media profiles and applicationsWrote blog content (using WordPress) for FilmFunds company website, including reviews, editorial features + moreRecorded Twitter and Facebook analytics for multiple social media accountsPlatforms Used: Hootsuite, Twitter, Facebook, WordPress Provided voiceover + on-screen talent for instructional videos used on the website. Attended various entertainment industry events to live-tweet + interview industry professionals (actors, writers, crew, etc) at high-profile events, e.g. pre-parties and afterparties for the Oscars As a Database Curator, aggregated content to develop and maintain the CUDA-based image recognition system that operates the Film Funds/Serge Media Corporation image recognition system (input and summarize data, acquire data to strategically implement, communicate data to PHP developers, project managers, graphic designers) Show less

Assisted supervisors and store manager in maintaining highest operational standards and delegation of duties.Ensured customer satisfaction, legendary service, positive team morale, and the highest quality of beverage and food production in a high-volume, fast-paced environment.Trained over 25 new hires to be skilled baristas and/or eventual shift supervisors

Led brainstorm ideation meetings; researched + participated in digital marketing campaign brainstorms.Researched new social media and advertising trends, and the creative use and best practices of social media.Managed an email marketing campaign. Crafted and posted viral outreach messaging.Worked directly with and created professional reports delivered directly to clients. Measured and tracked social media ROI. Created a social media department best practices… Show more Led brainstorm ideation meetings; researched + participated in digital marketing campaign brainstorms.Researched new social media and advertising trends, and the creative use and best practices of social media.Managed an email marketing campaign. Crafted and posted viral outreach messaging.Worked directly with and created professional reports delivered directly to clients. Measured and tracked social media ROI. Created a social media department best practices guide.Organized documents for social media and viral outreach campaigns using Google Docs and Excel Show less

Copy Chief Aug. - Dec. 2007Edited news stories, captions, and layout design for content, structure, grammar, punctuation, and spelling with AP style.Mentored staff writers in areas of writing, reporting, and interviewing.

Csu Fullerton

Pitched ideas and wrote over a dozen news and feature articles for The Daily Titan.Volunteered over 100 hours assisting copy editors in editing stories for AP Style and grammar, writing headlines and captions.