I handle a variety of administrative and customer service tasks, including data entry, invoicing, and using QuickBooks for financial tracking. I assist with customer quotes, inquiries, and follow-up. I also manage calendars, maintain an organized office, and prepare reports and spreadsheets. I help route phone calls, manage onboarding, and ensure the office is stocked and clean.

I was responsible for a variety of administrative and customer service tasks. I welcome customers, answer phones, take messages, and direct visitors. I assist with scheduling appointments and address customer queries. I also organize and process closing packages, handle payments, and manage cash transactions.In addition, I process documents, prepare reports and spreadsheets related to sales and property inventory, and help with clerical duties such as faxing, copying, and scanning. I ensure office supplies are stocked and assist with approving and handling wire transfers.

As the Breakfast Lead, I was responsible for preparing and cooking breakfast foods, setting up and maintaining the breakfast buffet, and ensuring it was fully stocked throughout service. I also handled cleaning duties in both the breakfast area and kitchen after service. I assisted guests with any requests or needs, ensuring a positive experience.Additionally, I placed weekly shipment orders, greeted all guests, and assisted them with check-in and check-out. I also answered and forwarded phone calls as needed to ensure smooth operations.