Ellie Wright

Ellie Wright Email and Phone Number

Head of Customer Success @ Passionfruit
London, GB
Ellie Wright's Location
London, England, United Kingdom, United Kingdom
Ellie Wright's Contact Details

Ellie Wright work email

Ellie Wright personal email

n/a
About Ellie Wright

Customer Success Lead at Passionfruit. As part of our mission to make independent work work, we've built a marketplace platform that connects ambitious businesses with the world's top freelance marketing specialists.

Ellie Wright's Current Company Details
Passionfruit

Passionfruit

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Head of Customer Success
London, GB
Website:
usepassionfruit.com
Employees:
78
Ellie Wright Work Experience Details
  • Passionfruit
    Head Of Customer Success
    Passionfruit
    London, Gb
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  • Passionfruit
    Customer Success Lead
    Passionfruit Jun 2022 - Present
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  • Passionfruit
    Customer Success Manager
    Passionfruit Dec 2021 - Jun 2022
    At Passionfruit we’re on a mission to make independent work work for people and businesses. Our platform connects high-growth, forward-thinking companies with highly vetted independent marketing specialists. Customers include everyone from VC backed scale ups like Getir, Miro and Airwallex, to enterprises like Wayfair, Mars Petcare, Pentland Brands (Canterbury, JD Sports, Speedo etc) and more.
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  • Next Jump
    Customer Experience Associate
    Next Jump Mar 2020 - Dec 2021
    - Primary Google Customer Experience contact. The Google contact for Perks at Works, working with the internal Google REWS team but also the global network of Google employees.- Product Manager for CinemaPerks product. Handling COVID closures and then post COVID relaunch through CRM education and roll-out of new ticket types. Cinema CSAT was 22% during COVID and I increased it to 68% post relaunch.- Management of CinemaPerks, Shopping Cards, Live Chat, Card Linked Perks categories and customer service helped improve our Trust Pilot score 143% in under 6 months.
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  • Le Ski
    Chalet Host
    Le Ski Nov 2018 - May 2019
    Val D'Isere
    Cooking, entertaining and cleaning for a chalet of 10 guests in the French ski resort of Val-d’Isère
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  • University Of Bristol
    Senior Telephone Fundraiser
    University Of Bristol Apr 2016 - May 2018
    Bristol, United Kingdom
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Ellie Wright Skills

Customer Experience Teamwork Microsoft Word Higher Education Customer Service Consumer Services

Ellie Wright Education Details

Frequently Asked Questions about Ellie Wright

What company does Ellie Wright work for?

Ellie Wright works for Passionfruit

What is Ellie Wright's role at the current company?

Ellie Wright's current role is Head of Customer Success.

What is Ellie Wright's email address?

Ellie Wright's email address is el****@****uit.com

What schools did Ellie Wright attend?

Ellie Wright attended University Of Bristol.

What skills is Ellie Wright known for?

Ellie Wright has skills like Customer Experience, Teamwork, Microsoft Word, Higher Education, Customer Service, Consumer Services.

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