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Ellie Grover is listed as Agile Implementation Manager | Expert in Customer Success, Project Management, & Strategic Operations | Driving Seamless Software Implementations for Client Success at Jellyvision, a company with 330 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Ellie Grover.
Ellie Grover previously worked as Associate Implementation Manager SaaS Implementation | Agile Project Management | Customer Success at Jellyvision and Closing Administrator Compliance | Automation | Cross-Functional Collaboration at Crosscountry Mortgage, Llc. Ellie Grover holds Bachelor'S Degree, International Business from Florida International University.
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Driven by a passion for streamlined processes and customer success, I’ve built a diverse skill set across software implementation, agile project management, and strategic operations. Currently, as an Associate Implementation Manager at Jellyvision, I lead clients through ALEX software onboarding, ensuring a smooth implementation and productive experience. My role involves balancing agile methodologies, Salesforce, and Jira to support over 120 organizations—an experience that has honed my ability to resolve roadblocks swiftly and foster lasting client relationships.Prior to this, I was a Closing Administrator at CrossCountry Mortgage, where I spearheaded training programs and enhanced efficiency across cross-functional teams, all while maintaining 100% compliance. My background as a Leasing and Marketing Manager also taught me how to build engaged teams and drive impactful campaigns.Whether optimizing user experiences, coaching teams, or collaborating on large-scale projects, my goal is to add value at every stage. I’m always excited to connect with others who are passionate about tech-enabled solutions and agile innovation!I'm open to connect via LinkedIn or a chat through email! You can reach me at gabriellegrover@gmail.com.Skills:Agile Project ManagementSoftware ImplementationCustomer Relationship Management (CRM)Salesforce AdministrationData Analysis & Strategy (VLookup, Pivot Tables)JiraUser Experience (UX) AnalysisCross-Functional Team LeadershipB2C Marketing & Campaign StrategyProcess Improvement
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Implemented ALEX software for over 120+ medium to large organizations during Open Enrollment season by leveraging agile methodology, Salesforce, and Jira to streamline deployment processes. Conducted 30+ customer kick-off calls via Zoom to guide clients through implementation and navigate Jellyvision’s configuration platform. Fostered 50+ customer.
Spearheaded development of a comprehensive training program and onboarding procedure for a 20-member administration team, reducing training time by 30% while elevating team proficiency by 15%.Developed automation efforts by creating a cross-functional collaboration program between 2 teams; the closing administrative team and the software implementation.
Orlando, Florida
Achieved leasing of 730 individual beds to ensure 100% leased rate by revamping leasing practices, mentoring team members, and delivering exceptional customer service. Collaborated with property manager to devise a $4.2M revitalization blueprint presented to regional management and Blackstone stakeholders, yielding a $1.5M positive ROI. Amplified market.
Orlando, Florida Area
Welcomed over 100 guests and conducted tours of the property while providing excellent customer service.Coordinated social media content for Instagram, Facebook, Twitter which resulted in 10-15 posts a week.Responded to 10~ inquiries a day from current and future residents promptly.
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Kelsey O'Regan
Colleague at Jellyvision
Pittsburgh, Pennsylvania, United States, United States
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Courtney Chadney-Molero
Colleague at Jellyvision
Houston, Texas, United States, United States
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Peter Szeltner
Colleague at Jellyvision
Milwaukee, Wisconsin, United States, United States
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DM
David Morefield
Colleague at Jellyvision
Oak Park, Illinois, United States, United States
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Melanie Tercha
Colleague at Jellyvision
Portland, Oregon, United States, United States
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Hailey Schwingle
Colleague at Jellyvision
Greater Chicago Area, United States
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Dana Mock
Colleague at Jellyvision
Brattleboro, Vermont, United States, United States
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JM
Jeremy Milway
Colleague at Jellyvision
Greater Chicago Area, United States
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JS
Jessica Su
Colleague at Jellyvision
Greater Chicago Area, United States
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Taiwo Ajunwon - Msc, Animn
Colleague at Jellyvision
United States, United States
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Graduated with cum laude honors.
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Ellie Grover works for Jellyvision.
Ellie Grover is listed as Agile Implementation Manager | Expert in Customer Success, Project Management, & Strategic Operations | Driving Seamless Software Implementations for Client Success at Jellyvision.
Ellie Grover is based in United States, United States, United States while working with Jellyvision.
Ellie Grover has worked for Jellyvision, Crosscountry Mortgage, Llc, Greystar, and The Preiss Company.
Ellie Grover's colleagues at Jellyvision include Kelsey O'Regan, Courtney Chadney-Molero, Peter Szeltner, David Morefield, and Melanie Tercha.
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Ellie Grover holds Bachelor'S Degree, International Business from Florida International University.
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