Growing communities that matter ✌️

I was a part of the Writers Inc outreach team in each year of my undergraduate studies. This annual creative writing project involves supporting under-represented young people, e.g., those with special educational needs. The role involves lesson planning, creating resources and teaching high school students in workshops over a period of four weeks. The goal is to raise student aspirations and have their work published in an anthology.

My role as an intern involved posting on the department's Twitter, Facebook, Instagram and LinkedIn accounts. I created weekly reports to identify trends and implement new ideas. I also prepared PowerPoint presentations and videos for prospective students.

I worked to bring together Co-op members, colleagues and local causes to make Norwich a better place to work, play and live. I used social media platforms to engage with local causes, and I helped to organise and promote community projects. Through this role, I set up an online LGBTQ+ book club and a community book shelf in Earlham Road Co-op. As well as running a Norwich forum for store colleagues and local groups, I also created regional bi-monthly podcasts for our colleague communications (called MPs in a Pod).

I managed Goodery's social media channels for 1-2 hours per day over summer. This involved posting organically with the aim of increasing our followers. During this time, I increased Instagram followers by 73% (from 541 to 937). I also developed a weekly email newsletter, a weekly report/analysis and new blog posts for the website.

I started at Spring Chicken as a junior and was promoted 3 months after. I managed our online book club with Harper Collins, and I managed Facebook advertising. I also created adverts published in the Daily Mail, Daily Express and The Telegraph. I ran email marketing (using Mailchimp) which included weekly newsletters and book club emails. My role included copywriting for the website and in brochures.

My main duties included: selling watches and jewellery, removing links, cleaning, updating spreadsheets and answering phone calls. I regularly exceeded sales targets.