Ellie V. Rodriguez Email & Phone Number

Benalmádena, Andalucía, España

Clases de Hatha Yoga en Grupo e Individuales

Brighton, Reino Unido

• Manage the relationship with over 300 online members across several travel industry sectors and continents.• Optimize the marketing of member's holidays via online campaigns using SEO, PPC and website promotion.• Google Certified on Fundamental and Search Advanced level.• Monitor business performance.• Maintain and develop strong client relationships and arrange meetings to identify ways to maximise success of accounts.• Negotiate membership fees and chase commissions; work to achieve monthly financial targets which make up the core business.• Produce monthly reports on client statistics and search campaigns.

Sevilla, Spain

• In charge of sales, enquiries, administration and customer service to clients via e-mail, face to face and telephone on a daily basis.• Developing current products following market trends, market research, assisting fairs and direct contact with clients.• Optimisation of relations with partner schools in order to offer the best products and obtaining the best margins keeping competitive prices.• Work closely with different company departments, especially with Marketing developing a new site, marketing campaigns and local promotions.

Brighton, Reino Unido

• Cover as Head of Department for a period of two months during maternity leave. • Sales of language courses in over 150 different destinations mainly by e-mail and telephone, with the main objective of increasing sales.• Negotiation of agreements with partner schools, in order to increase our margin profit and professional relationship. • Annual trips to schools to verify their standards, with views at developing new ideas, projects and new locations for the good development of the department. • Main responsible for the optimisation of my areas: destinations, products, management of own clients, administration, clients feedback, complaints.• Management of weekly department’s meetings: discussion of sales stats and ways of increasing them and/or general well-being of the team. • In charge of internships training and their duties: use of company system, administration of office supplies, prompt response to telephones, post & franking machine, etc.