Elliot Coates Email & Phone Number

Thailand

United Kingdom

Transforming lives by helping individuals advance their careers through our comprehensive educational courses. My primary focus is on building lasting relationships, understanding client needs, and guiding them towards making impactful decisions that enhance their professional qualifications.Key Responsibilities:Client Engagement: I engage with potential clients, understand their career aspirations, and provide tailored educational solutions that align with their goals.Relationship Building: I love developing and maintaining strong relationships with clients, fostering trust and long-term commitment to their professional development journey.Objection Handling: Addressing and overcoming objections, ensuring clients feel confident and informed about their educational investments.Business Development: Identifying and generating new business opportunities through proactive outreach and effective lead generation strategies.Sales Performance: Driving sales success by meeting and exceeding targets, consistently delivering high-quality service and results.Consultative Selling: I employ a consultative approach to sales within this role, ensuring each client receives personalised advice and support throughout their decision-making process.

Sydney, New South Wales, Australia

Digital Car Sales- High-ticket sales in a dynamic, target orientedenvironment.- Delivering excellent customer service, handling andovercoming objections and nurturing enduring clientrelationships.- Crafting strategic approaches to expand businessopportunities for one of Australia’s most innovativecompanies.- Collaborating closely with cross-functional teams tostreamline processes, optimise customer experiencesand foster a culture of continuous improvement.

Sydney, New South Wales, Australia

A 3 week temp contract role assisting Arrotex Pharmaceuticals with their expansion of a cosmetics brand called MCo Beauty into the United States from Australia. The role involved data research and analysis with specific regards to pricing of cosmetics products and how they differ from Australia to the United States. Utilising different systems and softwares such as the 1WorldSync platform and excel in order to input, transfer and cross reference important data before the expansion into the United States goes live. Although only a temporary role, it was fantastic to work for a large, successful and fast growing business while I got resettled back into Australia!

Selling insulated panels for conservatory roofs. I utilised the skills and qualities I had learned in my previous sales role at ASTIA in Australia for this position and quickly became one of the top performing sales agents of the company. Consistently hitting a conversion rate of 61% of the leads allocated to me, this was 11% higher than the target set to me from higher management.

Australia

I quickly adapted to my first ever sales role at Astia and became the top seller in my department for 16 weeks running. From following up on warm leads and closing over the phone, I learned a lot about sales and developing new business in a short space of time. I am looking to expand on my knowledge and will be seeking an advance in my career upon my return to Sydney in 2023 once I have completed my regional work to extend my visa.

Hampshire, England, United Kingdom

- Delivering excellent customer service, being commercially aware and objection/ complaint handling. - Building strong relationships with higher management, staff and customers in a fast paced environment. - Implementing new strategies to maximise profits.

Hampshire, England, United Kingdom

Due to the Coronavirus pandemic I was out of work and needed an income. One of the only companies that were hiring in the area were Tesco PLC so I decided to make the most out of a bad global situation. Working from start times as early as 5 and 6am with finish times at 2pm I started as a general assistant and quickly made my way up to the department team leader of the Click and Collect service. - Responsible for leading a team of 6 customer assistants.- Always delivering excellent customer service, thinking commercially, leading and motivating staff and handling complaints. - Further advanced communication skills, building and maintaining staff and customer relationships, executing plans and targets.

United Kingdom

My first managerial role as a Management Graduate.- Motivated and coordinated a team of up to 12 staff.- Delegated daily tasks and designed monthly rotas.- Responsible for stock control of equipment, hazardous chemicalsand new department features.- Inducted, fully trained and developed all new employees.- Communicated with a variety of stakeholders and departmentsto assist in the expansion of the leisure facilities.

Highcliffe, Dorset

- Responsible for leading a team of baristas and wait staff.- Developed my ability to work under pressure in a time-sensitiveenvironment.- Further advanced my communication and relationship skills withboth staff and customers.

Manly, Australia

For my University Degree I was required to work a minimum of 30 weeks in industry. I was fortunate enough to secure my work placement at Manly Golf Club in Sydney, Australia, in which I worked across all departments of the business. This included roles within administration, membership, functions and events, food and beverage and the golf pro shop. During my time at Manly I developed personal and business skills, but most importantly I was able to expand my network of professionals within the sporting industry who can serve as mentors for my future progression. Overall, an incredible experience, further gaining a full insight into the operations of a top class sporting and business facility.- Gained full insight into the operations of a top-class sportingand business facility.- Jointly responsible for the expansion and retention of clubmembership by implementing new software.- Routinely surpassed monthly sales targets assigned to me in thepro golf shop.- Successfully organised events for high profile clients.- Assisted in the re-design of the club website.- Developed personal and business skills from working outside mycomfort zone.- Expanded my network of professionals within the sportingindustry.

Business Management, Business, 2:1

Activities and Societies: 6 a side football & Music ProductionI am now a graduate from Bournemouth University with a degree in (BSc Hons).

Sports Studies, Distinction* Distinction* Distinction

Activities and Societies: Golf AcademyI studied Sports performance and excellence level 3 and achieved 2 distinction stars.