Elliot Conway Email & Phone Number

Boston, Massachusetts

Boston, Massachusetts

• Manage 49 customer accounts; Serve clients through developing marketing strategies, consulting on menu changes and ensuring orders are fulfilled
• Consistently open new accounts through effectively executing cold calls; Continued generation of new sales leads
• Analyze daily/weekly sales reports to identify and expand new business opportunities to current client portfolio
• Strategically collaborate with food brokers to introduce and demonstrate new products to prospects and clients, helping drive new sales
• Strengthen customer relationships through a consultative sales approach, leading to client trust and sustained loyalty

Boulder, CO

• Research and monitor competitor’s actions and progress; Strategize new marketing and communication techniques to ensure gains in market share
• Write press releases for local and regional newspapers
• Manage social media presence; Direct programs to improve social media recognition and reputation
• Created contact lists and template for messaging potential partners; Designed work plans for interns to implement outreach efforts

Allston, MA

• Supervise small team of employees; develop work plans and manage schedules to maintain a high level of customer service and consistent production
• Manage catering service; collaborate with chefs and general manager to plan and execute successful functions
• Monitor staff to assure compliance with the company’s health and safety standards
• Administer accurate, timely accounting and auditing of weekly cash flow and deposits
• Identify and implement strategies to improve efficiency of daily procedures

Irvine, CA

• Supervised and motivated a team of employees during peak times to deliver optimum levels of performance
• Greeted and supported customers in person and on the phone to ensure quality customer relationship management
• Planned and scheduled sales events to exceed sales goals and eliminate inventory before month’s end
• Analyzed consumer buying habits and adjusted offerings to increase revenue per quarter
• Maintained high standards of customer service during high-volume, fast-paced operations

Irvine, CA

• Entered data received and time-sensitive correspondence into V3 system
• Consistently exceeded set performance standards for service quality, accuracy and volume
• Reviewed Excel data-logs daily to send out certified mail to clients and borrowers
• Resolved account service issues and responded to customer inquiries promptly and effectively through the phone

Whitman, MA

• Calculated and balanced company books for a $2 million dollar business
• Supervised and trained new employees to process material
• Communicated with clients to ensure accurate delivery and costing, resulting in an increase in revenue by 8%
• Successfully executed cold calls and email campaigns to promote company’s products and services, generating new leads and clients
• Built rapport and developed relationships with customers and business partners