Oversee content creation for social media and email marketing, ensuring alignment with client brand strategies.Collaborate directly with clients to manage Shopify product builds and optimize e-commerce strategies.Partner with the Founder to refocus agency services and improve lead generation processes.Manage and grow client social media presence, driving engagement and brand visibility.Contributed to expanding the client base, supporting the growth from 6 to 12 brands.Provide strategic guidance on content and digital marketing initiatives, enhancing brand performance across platforms.

Built and managed Shopify product pages and stores for multiple clients to optimize online sales performance.Designed and executed email marketing campaigns for a diverse roster of brands using Klaviyo.Spearheaded the development and launch of Buddy +Co's podcast - 'How's it Going Buddy'.Managed the development and launch of Buddy +Co's Brand Incubator Course Program.Assisted in creating and launching the expert program, connecting industry professionals to brands for strategic growth initiatives.Oversaw and managed social media accounts (Instagram, TikTok), driving content strategy and engagement.Contributed to the agency’s growth by expanding the client roster from 6 to 10 clients during tenure.

Built and developed relationships with marketplace and software partners to best manage our advertising spend, promote and grown our product brands, and to improve sales performance and growth.Managed price across all marketplaces to maintain competitive pricing and to identify opportunities to increase marginsMonitored and analyzed sales data to highlight new and re-order opportunities for purchasing department, to develop ad strategies to more efficiently push product line, and to recognize low-turning product to promote via discounted pricingOversaw creation and execution of all marketplace promotional opportunitiesMonitored and managed advertising campaigns across all marketplace platforms

Created and developed Fraud Checking system to mitigate the processing of fraudulent ordersOversaw all wholesale orders and helped to build and develop relationships with new wholesale clientsManaged a team of five Customer Service Representatives

Responded to customer inquiries, complaints, and general correspondence to maintain a positive customer experiencePreserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfactionProcessed bulk returns and ensured proper inventory counts

Served as primary liaison between service and kitchen staffManaged line cook workflow to promote kitchen to table efficiencyEnsured dish quality and safety control through continuous and focusedinspection

Planned, prepared, and delivered lessons that facilitated active learningtailored to meet students’ varying needsEstablished and communicated clear objectives to students, parents, andEducational Director

Managed daily flow of 200 members and guests entering and exiting the clubEnforced club guidelinesPromptly responded to customer telephone calls, e-mails, and in-personinquiriesOversaw program registration, payment processing, and scheduling of clubservicesPerformed basic bookkeeping, cashiering, filing, and clerical duties

Assisted with program registration, payment processing, and scheduling ofclub servicesManaged daily flow of 3,000 members and guests utilizing club servicesPerformed basic bookkeeping, filing, and clerical duties

Stage Combat II - Nick Pullin SandysCoached students individually to master techniques and develop vocabulary in Stage CombatDemonstrated correct form and prepared students for final SAFD exam and certification process

Managed front desk and responded to membership inquiriesCreated, maintained, and organized Excel spreadsheets pertaining to social and outreach marketing campaignsRecorded minutes during executive staff meetings

Painted houses in Houston's West University, Woodlands, and Briargrove areas