Elliot Hammerschmidt Email & Phone Number

Issaquah, Washington, United States

- Accept and accurately process a variety of financial transactions for customers, such as, cash checks/process checking and savings account withdrawals and balancing duties, while seeking opportunities to develop customer relationships and identify sales opportunities.- Review and maintain knowledge of products, fees and policies and stay current on offerings for product suggestions.- Listen to the customer’s financial needs and cross-sell other bank services, refer customers to other departments as appropriate, and support the customer’s financial growth.- Proactively respond to incoming calls and serves as a customer advocate in researching and resolving errors and answering questions.- Develop and maintain knowledge of and adhere to all regulatory, compliance, banking policies and procedures applicable to this position.

- Drive a positive customer experience by building relationships and providing solutions to their needs while assisting with sales orders, returns and exchanges. - Developed knowledge to recommend products and services to meet customers current and future needs.- Assist in the training of new employees and provide on-the-spot peer coaching around products, processes, and systems.- Helps execute profitable growth through critical business drive times while supporting an excellent customer experience; recognized with the Top Performer Award for sales and customer memberships in Q2 2022. - Skilled in using CRM tool specific to Best Buy’s services, as well as the Microsoft Office Suite.

Seattle, Washington, United States

Part-time, temporary position while finishing up my studies at college. - Responsible for processing, packaging, and shipping customer orders both domestically and internationally while maintaining accuracy and adhering to safety measures. - Fast-paced, physical environment that required attention to detail and flexibility in getting the task completed.

Seattle, Washington, United States

Part-time, temporary position while continuing my studies in college; the pandemic impacted this position.- Served in a variety of departments as cashier delivering great customer service and maintaining a clean and safe environment for the customers.- Provided a friendly and speedy checkout process while ensuring accuracy of the transaction for both the customer and Lowes. - Participated as a team player; covering shifts, assisting with customers, and assisted in teaching other employees how to use the new cashiering system.

Maple Valley, Washington, United States

Part-time position while attending school.- Frontend customer service to include taking orders with a friendly demeanor, following up to ensure satisfaction and consistently receiving positive feedback from customers and management. - Responsible for taking initiative and maintaining the dining room area to be clean, stocked with supplies for customers, as well as overall organization. - Handled cash and credit transitions with accuracy. - Back of house responsibilities included cleaning, cooking, and assembly line meal preparation.- Ensured all safety standards were always being met and all customers were receiving excellent service.

Bachelor'S Degree, Accounting And Finance

Associate Of Arts - Aa, General Studies