When I founded Dispatch, I had the unique advantage of never having worked at an agency before. I'd only heard horror stories from the brand side. Instead, my background was as an e-commerce director, where I spent years mastering the art of growing a direct-to-consumer business and understanding the customer lifecycle within the e-commerce landscape.I quickly noticed how expensive customer acquisition was becoming and became obsessed with finding better ways to convert and retain customers. Seeing how sophisticated brands operate from the inside, I realized there was a huge gap in retention marketing expertise available to brands from agencies. Most email and SMS marketing services are too surface-level and cookie-cutter to drive meaningful business growth. As a result, brands were missing out on massive revenue opportunities because they weren't optimizing their retention marketing channels.So, when I built Dispatch from the ground up, I based our services on the first principles of how I believe an agency should operate: as a true partner with the brands they service. We provide marketing that takes the full scope of your business into consideration, not just what is seen inside a Klaviyo dashboard.We work with who we believe to be the best brands in their verticals. Our focus is on helping brands that have achieved a level of product-market fit reduce their customer acquisition costs and improve their customer lifetime value to help profitably scale to the next level.What has this led to so far?• $40+ million in email & SMS revenue generated.• Average client partnership length of over 14 months.• Expanding from an idea to a team of 10 in 18 months.How do we achieve such results?• When you partner with Dispatch on a full-service scope, your team is composed of specialized experts: a strategist, project manager, copywriter, designer, and technical implementer.• Each expert focuses on a limited number of partners, allowing us to give each brand the attention it deserves.Curious to see how much better the Dispatch approach performs?Check out our case studies: https://www.thedispatch.agency/about-3Wondering how much profit you’re missing out on?Book a free audit with me: https://www.thedispatch.agency/contact-4Cheers,Elliot