Sales Development Representative at Glofox, the fastest growing gym management platform in the market, backed by tier 1 global investors including Octopus Investments, Partech Ventures and Notion Capital.

This role is entirely customer-facing and involves the qualification of new leads to receive expert financial planning and assistance. It is my responsibility to build profitable relationships in a short space of time. I screen all inbound and outbound calls to determine eligibility for financial planning and debt advocacy. I have a high rate of conversion, and am one of the top performers in generating successful leads.Duties:Phone based customer service involving inbound call… Show more This role is entirely customer-facing and involves the qualification of new leads to receive expert financial planning and assistance. It is my responsibility to build profitable relationships in a short space of time. I screen all inbound and outbound calls to determine eligibility for financial planning and debt advocacy. I have a high rate of conversion, and am one of the top performers in generating successful leads.Duties:Phone based customer service involving inbound call direction and outbound lead chasing;Utilisation of first call contact to conduct profit analysis while developing a relationship with a potential client;Gathering of information while on calls with the intention of qualifying the caller for refinancing options or debt advocacy;Empathetic approach to communicating with often distressed clients in financial hardship;Assisting with the training and guidance of new team members;Dialling on average between 200-300 potential new clients per day and converting 10-20 leads.Achievements:Frequently achieving Most Generated Leads in a day;Temp of the Month winner January 2019 for entire Cox Purtell staffing agency. Show less

• Responsible for assisting lead analyst with remediating event items on the Data Quality Dashboard.• Writing of an Implementation Manual to advise global entities of the introduction of new Risk analysis software. Meeting with relevant stakeholders to ascertain the required information for the completion of this.• Generating interest adjustment cheques/letters.• Assisting Macquarie bank with 3rd party Securitised Reserve Bank requirements.• Maintain own mandatory training… Show more • Responsible for assisting lead analyst with remediating event items on the Data Quality Dashboard.• Writing of an Implementation Manual to advise global entities of the introduction of new Risk analysis software. Meeting with relevant stakeholders to ascertain the required information for the completion of this.• Generating interest adjustment cheques/letters.• Assisting Macquarie bank with 3rd party Securitised Reserve Bank requirements.• Maintain own mandatory training requirements and competence.• Taking and formally documenting minutes from local working groups and global steering committees.• Learning new skills and competencies on internal systems, consistently up-skilling to reach the demands of new and ongoing remediation projects. Show less