- Oversaw reporting and analytics resources and processes supporting pharmacy rebates and client guarantees. - Analyzed and reviewed client contracts and financial obligations, managing portfolios totaling over $2 billion in rebates. - Forecasted and tracked client performance relative to contracted guarantees through analysis of medical and pharmacy claims and financial data. -Facilitated process improvement across teams, enhancing reporting deliverables. - Utilized Google Gloud Platform (GCP), SQL, Alteryx, Tableau, and MS Office in development and reporting processes

- Developed scalable data solutions for executive decision-making and client relationships. - Recommended enhancements to reporting and data solutions to improve accuracy and efficiency. - Facilitated cross-business data processes to support company-wide deliverables. - Utilized AI Learning, SQL, SSRS programming, Power BI, Alteryx, Tableau, and MS Office in development and reporting processes.

Manage and personally contribute to initiatives and deliverables for reporting and analytics team. We leverage data transformation tools such as Alteryx, SAS, and Tableau to create necessary reporting for operational and client level views of company performance. Measures reported on range from workforce production and forecasting, call center, prior authorization handling and turnaround, and claims outcomes analysis.

- Assess, interpret, and analyze customer needs and requirements- Provide analytical support and expertise when compiling and reporting information- Evaluate and present information in a manner that will facilitate management's understanding of the results and impact - Identify solutions to non-standard requests and problems- Solve moderately complex problems and/or conduct moderately complex analyses- Work with minimal guidance; seek guidance on only the most complex tasks- Translate concepts into practice- Provide explanations and information to others on difficult issues- Provide management with findings and conclusions in analyzing and interpreting trends and root cause analysis

- Assess, interpret, and analyze customer needs and requirements- Provide analytical support and expertise when compiling and reporting information- Evaluate and present information in a manner that will facilitate management's understanding of the results and impact - Identify solutions to non-standard requests and problems- Solve moderately complex problems and/or conduct moderately complex analyses- Work with minimal guidance; seek guidance on only the most complex tasks- Translate concepts into practice- Provide explanations and information to others on difficult issues- Provide management with findings and conclusions in analyzing and interpreting trends and root cause analysis

- Develop and manage reporting key performance metrics to client, leadership, and staff. - Conduct analysis on systems and processes to assist in business decisions.- Understand new and existing customer goals in development of improved performance strategy- Lead and develop direct reports in supporting business analyst roles

- Managed and coordinated outreach strategy to grow enrollment and participation by members of key account in telephonic wellness programs. - Managed staff of 15 enrollment specialists through continual call auditing, performance tracking, and side by side mentoring.- Managed reporting of key metrics for account

Work with prospective learners to manage the enrollment and financial aid process. Worked with learners looking to specifically be part of counseling and psychology careers in the future. Also worked closely with IT and project management to create and implement new processes for enrollment services staff

I began my career with Life Time Fitness as a Personal Trainer with my primary responsibilities being building my personal business through the sales of various products and services. I began gaining additional responsibilities including metabolic testing and managing our fitness technology products. I ended my career with Life Time as an Assistant Personal Training Head where my responsibilities consisted of building and managing my personal business as well as training, developing, and creating new business for the trainers on my staff.