Elliot Smith Email & Phone Number

Midlothian, Va, Us

Norcross, Georgia, Us

• Led the launch of the newest Waffle House unit, projected to achieve the highest sales in Virginia.• Trained and developed a high-performing team of employees, fostering a culture of excellence • Built strong connections with the local community through outreach and engagement initiatives.• Trained and mentored two new unit managers for the Richmond area

Norcross, Georgia, Us

• Increased sales volume across all shifts by 12%• Raised the store from an average performance grade of D to A• Prepared the store for the new unit manager by creating and driving systems• Cultivated a culture of growth in preparation for the new manager

Norcross, Georgia, Us

• Managed daily operations at multiple Waffle House locations, maintaining consistent quality and service.• Served as key problem solver, addressing challenges and implementing solutions for smooth operations.

Norcross, Georgia, Us

•Developed review system, raising our unit to one of the most positively reviewed units in the nation.•Deepened industry knowledge, preparing to successfully manage my own unit.•Prepared for leadership, observing and learning from Waffle House operations.•Understood the critical role of kitchen standards in food service excellence.

Purchase, New York, Us

• Led a diverse team of 26 members in the processing and packaging, Quaker Large Rice Cakes• Drove performance of an 89M gross annual preforming line• Lead projects that Increased line performance by 14% over the past year• Actively listen to ensure that ideas are heard and valued to achieve progressive development• Led and developed department training week to drive team member capability

• Partner with the pastor to develop a monthly plan of spiritual messages with corresponding music• Lead Worship Team of > 40 members using Planning Center technology to communicate schedule• Collaborate with Boards and Committees using interpersonal communication to improve effectiveness• Introduce innovative ideas for production team management and service such as “Night of Worship”• Engage members, build trust relationships, and promote a growing gospel community

Lynchburg, Va, Us

• Complete communication and leadership training on topics such as, “Conflict Resolution”• Collaborate with a leadership team of 16 members to manage a healthy residential campus atmosphere • Partner with another leader to strategically plan the social well-being of 54 students• Mentor 2 students coaching and answering questions to prepare them for leadership roles• Actively listen to ensure that ideas are heard and valued to achieve progressive development• Engage with students respecting ethnic and cultural diversity ensuring equity and inclusion

• Collaborated with Andria Olson on marketing campaigns, including social media posts, email newsletters, and advertising materials, to promote Overflow Worship's programs and events to a wider audience.• Assisted in the design and development of new programs, such as workshops and training sessions, by providing research and analysis of market trends and customer preferences.• Contributed to the development of program budgets, tracked expenses, and monitored revenue to ensure the financial sustainability of Overflow Worship's initiatives.• Conducted market research and analyzed data to identify potential growth areas for Overflow Worship's programs and services, resulting in the development of new offerings that met the needs of the organization's target audience.

During the COVID Pandemic, I served as Worship Pastor while training and equipping the new Worship Pastor for the church, due to replace me upon return to university.

Brentwood, Tennessee, Us

•Led a marketing campaign utilizing Mailchimp and Google ads to increase our church customer-base by 12%Successfully Implemented Salesforce into daily operations to increase CRM best practices.• Collaborated with SM on marketing strategies, improving guest experience and increasing sales by 15%.• Trained and supervised a team of 10, boosting customer satisfaction ratings by 30% and enhancing retention.• Implemented inventory management best practices, reducing stock shrinkage by 20% and boosting profitability.• Implemented CRM best practices, streamlining sales processes, and improving customer relationship management.• Conducted market research to identify consumer insights and inform marketing strategies.

While Southern Baptist by doctrine, Watermark spoke to God through modern worship in song. Watermark has one primary goal, to help our church rid itself of all distractions and be in a place of worship. This, while a challenging goal, has pushed our church to grow in many ways. While at Watermark, I learned three main attributes that I apply to my ministry. Heart-Doing all things for Christ-Taking pride and directing the glory to God-Preparing myself to worship a wonderful savior Community-Building the church as a whole-Making long-lasting relationships with your fellow worshipers-Not only helping the local church but the city God has placed us in Excellence-Doing all things the best we can, remembering who we are serving-Always growing and learning, both from failure and success

Master Of Business Administration - Mba

Music And Worship, Theology/Theological Studies