Elliot Stone Email & Phone Number

Denver, Colorado, United States

Responsible for the provisioning and termination of access to 50+ unique applications and systems for hundreds of users employed at any one of 5 companies that Open Technology Solutions provides IT services to. • Processed access and access troubleshooting requests for all employee new hires, transfers and promotions, and terminations. Personally managed the name change process and worked closely with users to ensure minimal interruptions to access. • Responsible for handling and ensuring the security of sensitive user information, such as personally identifiable information, according to strict protocol during hiring, transfer, promotion, and termination processes. • Created and revised work processes in response to the introduction of new systems, upgrades or changes to existing systems, and the decommissioning of old systems. • Assisted in the hiring and training process for new account provisioning analysts.

Lakewood, Colorado, United States

Supporting small businesses and individuals with personal computer design, assembly and setup. Assisted clients with Windows Server hosting, infrastructure management, website management and information security. • Designed, acquired parts for, assembled, and setup desktop computers tailored to the evolving needs of different client's remote work environment. • Managed, and performed technical support functions for small, multipurpose dedicated virtual servers through web, console and FTP based management tools. • Utilized web-based applications such as WordPress to manage client’s business websites, update applications and manage information security.

Greater Denver Area

Quickly and accurately diagnosed client technology issues using specialty software and made solution-based recommendations to clients in a timely fashion. This is a highly-coveted technology role that is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Highly regarded members of the team who are on a mission to rescue clients' from their software and hardware issues.

Greater Denver Area

First point of contact for clients and command the check-in and check-out experience of client devices. Ask the right questions, listen to client needs, take detailed notes, and partner with Advanced Repair Agents to fully resolve the issue. It's the Consultant Agent's mission to ensure no client is ever left unserved or underserved.

Associate Of Science - As, Biology/Biological Sciences, General, 3.9

Pursuing an Associate's degree in Biology

Pre-Medicine/Pre-Medical Studies, 3.8

High School Diploma, High School/Secondary Diplomas And Certificates, 3.33