Strategic leader in designing and implementing robust Salesforce solutions. Collaborate closely with business stakeholders to translate requirements into scalable, secure, and user-centric platforms.Develop and execute Salesforce architecture blueprintsLead technical teams in delivering complex projectsOptimize Salesforce performance and ensure data integrityIntegrate Salesforce with other systems for seamless operationsDrive digital transformation initiatives through Salesforce

The team at OpFocus is comprised of Salesforce experts and seasoned business process architects focused on helping SaaS companies. With more than 12 years in business, we’re a dynamic consulting group that delivers business solutions to clients by tailoring the Salesforce platform and other integrated tools.

Smartbridge is a full service technology and business transformation consulting firm. No matter the size of your company, we approach, analyze, and solve your problems with a method that’s true to you. That’s the Smartbridge way. We Simplify Business Transformation. Learn more about us by clicking the link.

- Manage migration of salesforce instance from classic to lightning- Data quality assessment and clean up, de-dup, remapping, data model translation- Integration of 3 rd party platforms Mailchimp, Yesware, ConstantContact, etc.- Building reports, dashboards, validations rules, email templates, and workflows- Transform completely unautomated instances into automated salesforce processes- Maintain integrity of data coming in and out of salesforce using validations, workflows, sharing groups, and securitymodels- Extract data from marketing sources and translate into leads/contacts/accounts in salesforce- Constant business analysis to develop a sales process completely inside salesforce- User training & documentation for several levels of employee (assistant, stakeholders, accountants, etc)

• Remote administration for clients such as: user management, security, login issues, onboarding, etc• Mass data manipulation using APEX Data loader• Requirements gathering, Business Analaysis & Solution building• Building reports, dashboards, validations rules, email templates, and workflows• Write basic formulas in salesforce formula builder• Run UAT cycles: Script writing, UAT Testing, and UAT walkthrough with clients• Assist in writing apex test coverage, & updating visualforce pages, and some jitterbit configuration• Assist in Business Analayst & Project Manager responsibilities where needed• Strong data manipulation, & template building in Excel• Experience on a full build cycle from start to finishI have done work through Thinkaholics for:• http://www.cars.com/.• https://www.pondlehocky.com/•https://www.ussoccer.com/•https://www.thedec.co/ (Pro-Bono)•https://us.henry.com/

- Communicate with customers as per their claims, inquiries on lost luggage, and general questions on claim processes.- Display good customer service skills and leave a lasting positive impact on customers. - Use World Tracer and BOLT systems to navigate through lost claims, flight routes, and inventory tracing.- Use investigative methods to track down owners of lost items

Contracted to different companies (Bethesda / Zenimax) to run and maintain exhibits at conventions such as Penny Arcade Expo, Quakecon, E3, etc.Responsibilities – Promoting and maintaining game demos, assisting in set-up, resetting consoles and computers, maintaining positive marketing image, promoting a positive consumer experience with game demos. Engaging with customers to promote a positive image of the companies product.

Perishables Rep - Produce -Food Service:- Prepares, packages, and merchandises fresh product- Slices, packages, labels, and rotates products- Scans in items on Telxon for production- Assists in technical areas as needed Sales:- Merchandises product effectively- Uses suggestive selling techniques to meet customer needs and build department sales- Makes regular announcements to inform customers of freshly-produced items and to increase salesFood Safety / Sanitation:- Cleans and sanitizes display cases- Properly handles and maintains the operation of all equipment- Complies with H-E-B food safety and sanitation standards- Complies with departmental SOPs and store operating procedures

Designed layouts for brochures, magazines, and business documents for Matrix Model Staffing on a project to project basis.