Elliot Laxton Email & Phone Number

City Of Bristol, England, United Kingdom

Bristol, England, United Kingdom

Bristol, United Kingdom

My responsibilities as an Infrastructure analyst include 3rd line support providing high quality IT support both face to face and over the phone. Project resourcing including the effective provisioning, installation, configuration, and maintenance of Hft Business systems. Some examples of projects that I have completed are:• Implementation of System Centre Configuration Manager 2016• In-place upgrading of an entire estate of desktop and laptop computers from Windows 7 to Windows 10… Show more My responsibilities as an Infrastructure analyst include 3rd line support providing high quality IT support both face to face and over the phone. Project resourcing including the effective provisioning, installation, configuration, and maintenance of Hft Business systems. Some examples of projects that I have completed are:• Implementation of System Centre Configuration Manager 2016• In-place upgrading of an entire estate of desktop and laptop computers from Windows 7 to Windows 10 via System Centre Configuration Manager.• Implementation and Management of Drayteks ACS System, managing the Firmware and Configuration of 350+ Routers and Access points.• Installation and configuration of Netgear NMS300 switch management system.• Replacement of current Head Office printing estate, liaising with suppliers and creating a cost saving proposal to present to the company.• Implementation of Microsoft LAPS (Local Admin Password Solution) Show less

Bristol, United Kingdom

Bristol, United Kingdom

Providing First and Second line ICT support to all 1500 Brightside users over 4 sites. Fulfilling IT SLA’s and maintaining a high standard of customer service. Attending college on a weekly basis to gain the knowledge to complete the apprenticeship.