Lead project department and drove revenue growth and customer satisfactionManaged high-value and complex technical projects for key clients

Managed IT implementation projects including email migrations, network build-outs, and full officemoves/setupsConsulted with clients to determine optimal IT strategies

Build guides for premium clients using a content management system.Manage client accounts through on-boarding, launch, post-event review – ensuring that they have a great experience throughout.Acquire user feedback/pain points and disseminate info to appropriate departments.

Trained the use of data-driven predictive analytic software aimed at enhancing marketing and sales.Conducted both in-house and customer site training.Developed training curricula and materials.Consulted with clients to develop effective business strategies.

Taught students with learning and developmental disabilities a variety of topics with a focus on reading fluency and comprehensionAssessed incoming students’ capabilities and developed appropriate curricula which were modified dailyDeveloped and implemented metrics and assessments to evaluate students’ progress.Worked closely with students diagnosed with ADHD, Dyslexia, and AutismTrained and mentored new instructors in order to instill effective teaching techniques. Oversaw the development of new and tenured instructors to ensure appropriate methods were utilized