Events, Portraits, Editorial. photographic jack of all trades.

Onboard SaaS applications and integrate them with the identity management system; Okta, setting up both SSO and user provisioning.Built workflows using tools like Bettercloud and Workato to integrate and automate multiple apps or systems, for user provisioning and security purposes.Used DNS and DMARC tools to ensure that emails sent from SaaS systems are authenticated and secure.Worked with HR to integrate HR systems to Identify management system to automate IT onboarding.Worked if Infosec in building security policies to deploy to endpoints using MDM

Pivotal was acquired by VMware please see description below.

Ensuring Developer, designers and Product managers have the technology they need to develop efficiently. That includes maintaining an up to date software image and ensuring all hardware is in working order. Working with team mates to further streamline processes and tools being used company wide

Ensuring Developer, designers and Product managers have the technology they need to develop efficiently. That includes maintaining an up to date software image and ensuring all hardware is in working order as well as procuring test hardware be it it Android and IOS devices.

Responsibilities include•Implementing desktop software and deployments through the use of JAMF Casper.•Managing computer policy through use of Profiles and Managed Preferences.•Managing and maintaining asset inventory using Casper JSS.•Managing and maintaining software licenses using Casper JSS.•Desktop software troubleshooting.•Out of warranty desktop hardware repair.•Managing print accounts.•On Boarding technology training.•Managing Active Directory accounts.•Purchasing software and fonts

The Technology Support Specialist reports to the Director of Technology. The Specialist is responsible for providing expertise in digital technology troubleshooting, customer service throughout the institution, as well as thorough knowledge of MIAD computing resources and installed hardware/software. This position communicates directly with the IT Team on all aspects of planning, execution and maintenance of ongoing projects/tasks. Administers all institutional computer labs along with individual staff and administrative computers. The Specialist assists the IT Team in identifying areas of concern and opportunity.Set up and sustain computer labs through management of master imaging, andOpen Directory and Active Directory, updating software and operating systemson schedule and as necessary.Selected and purchased institutional hardware and software by maintainingrelationships with vendors.Track software licensing on all platforms through license management software.Maintain a software imaging and deployment server and an anti-virus server.Trained and managed student workers at a student help desk. (2006-2009)Create and manage student, faculty and staff accounts through Open Directory &Active Directory (Computer, Printing, Email).Provide technical assistance and brief training to administrative staff, faculty,and students.

Performed software and hardware repairs on customer's desktops and laptops.Assisted with the sale of computers and camerasTroubleshot issues with electronicaselectronics other than computersRelated Interacted with customers to assistin the diagnosis of their with computer problems.