Maintained AD, DNS, DHCP & GPOs. Implemented Centrify to centrally manage Mac and Linux machines using AD and group policy. Sought and evaluated vendors for hardware and software solutions on both PC and Mac Platforms. Evaluated and implemented VMware ESX Virtual Infrastructure and Lab Manager environments.

Built workstation and server systems on both PC and Mac Platforms. Maintained AD& DNS in multiple domains with parent/child relationships. Sought and evaluated vendors for hardware as well as software solutions on both PC and Mac Platforms. Implemented any software or hardware solutions required by the business on both PC and Mac Platforms. Maintained connection to Internet as well as connection to colo facility.

Built and racked server class hardware as well as connected and recorded all connections to/from servers, switches, PDU’s, KVM, and console devices. Performed Data Center Infrastructure analysis and help design future data centers for better usage. Escorted personnel to colo and data center facilities. Maintained server hardware by replacing / warranty repairing any server hardware. Provided 24/7 support for all colo and data center facilities with my co-workers on a rotating monthly schedule. Provided Tape management for backup administrators.

Built and maintained system images for system deployment. Created accounts for new hires and performed exiting employee duties. Helped users with system issues from any and all user system problems to network problems that affect internal and external users. Monitored and maintained servers including Exchange Server 2003, Windows 2000 Server Domain Controllers, Print servers, VPN and RRAS servers, and a BlueArc Titan NAS

Built System Images for corporate and Field Service laptop and desktop deployment. Built, configured, deployed, and troubleshot laptop and desktop computer systems. Provided tech support for internal and external users, as well as Executive Level support, regarding Window XP, 2000, NT, & 9x desktops, Office 97 & 2000 Professional, migration from Outlook to Lotus Notes, and remote access through Philips Dial-in service and VRAS VPN. Setup user accounts, modified user permissions, and troubleshot any network access, hardware, or printer problems.