Elliott Cooper Email and Phone Number
A detail-focused and results-driven Credit Risk and Compliance Management professional with significant experience in corporate banking, financial compliance, and credit risk management to maximise revenue streams for clients. I am well-versed in risk management, credit analysis, and fiscal compliance to drive strategic business growth and mitigate risks effectively. Furthermore, I have proven expertise in establishing new policies, monitoring customer profiles, and managing various risk types, including financial crime and regulatory compliance in close liaison with stakeholders. I’m adroit at conducting credit risk-related audits and revamping credit/loan approval strategies. Along with that, I am proficient in leading cross-functional teams, managing high-profile portfolios, implementing risk management frameworks, and streamlining value-added changes.A few key highlights from my career include the following:● Reinforced the successful delivery of BBL loan programme by integrating new systems/processes through introduction of a first-party lending fraud checklist and implementation of credit assessments on CBIL loans.● Optimised credit risk assessments with example credit papers by leading in credit analysis on drawdowns and default/demand procedures for government loans during COVID-19.● Achieved substantial revenue growth and increased income from product partnerships ● Generated cost savings and profitability by organising cost-effective team meetings and travel arrangements; created profitable portfolios and defined pricing structures to meet client needs and HSBC's objectives.● Exceeded KPIs and targets by proactively engaging in cross-referral activities, surpassing drawdown targets, and maintaining a pre-booked diary for credit assessment applications
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Relationship ManagerHsbc Aug 2022 - PresentBournemouth, England, United KingdomDuties and Responsibilities:● Managing credit/financial crime risks by maintaining a 100% risk quality assurance framework, fostering relationships with credit risk team, and assisting credit risk managers with financial assessments.● Conducting the credit applications and annual credit reviews based on financial crime risk agenda, while analysing client financial statements and forecasts to identify risks and business growth opportunities.● Interpreting complex financial information by scheduling, organising, and chairing meetings with customers and stakeholders to handle difficult conversations with customers and meet specified corporate objectives.Accomplishments:● Mobilised unsecured/secured portfolio by collaborating with product partners to identify/meet requirements, while prospecting and winning new business opportunities.● Maintained internal governance frameworks and policies in financial crime cases; achieved a 100% success rate on audits and credit risk assessments. -
Financial Support ManagerHsbc Jul 2021 - Jul 2022Bournemouth, England, United KingdomDuties and Responsibilities:● Negotiated payment plans on outstanding debt and business's disposable income by supporting a team on a government loan project in establishing the bank's process for customer contact regarding guarantees.● Interacted with directors, partners, and sole traders to achieve fair customer outcomes; maintained accurate and up-to-date records of collections activities to ensure compliance with regulatory guidelines and policies.Accomplishments:● Enriched business success and financial growth by evaluating delinquent corporate business accounts and interpreting financial data while adhering to FCA regulations and policies with 100% risk quality assurance.● Sustained a remarkable 100% NPS for customer satisfaction by engaging proactively with customers to gain insights into financial constraints and implementing data analysis techniques to overlay bank data.● Protected the customers from potential risks and regulatory breaches by managing financial crime risk and executing robust mitigation strategies in line with the latest FCA and Financial Ombudsman regulations. -
Business SpecialistHsbc Commercial Banking Aug 2018 - Jul 2021Bournemouth, England, United KingdomDuties and Responsibilities:● Performed holistic reviews of HSBC offerings with an emphasis on aligning the bank’s products with business needs and facilitating cross-border interactions to negotiate and close loan agreements/credit proposals.● Enforced full adherence to established structures and processes for managing credit, operational, reputation, and regulatory risks; proactively conducted annual AML and CDD reviews for spot auditing purposes. ● Partnered with local businesses to expand HSBC's annual revenue stream and cultivate personal pipeline growth; delivered innovative solutions/services to optimise the value of relationships and meet client needs.Accomplishments:● Completed 9 projects during the COVID-19 pandemic by managing 3 projects, such as Bounce Back Loans, and CBILs while showcasing strategic foresight and adaptability in a high-pressure, rapidly evolving setting.● Secured a remarkable 98% success rate in quality control within the risk framework by providing guidance to newly onboarded colleagues on seamless integration while ensuring full adherence to best practices.● Expanded the business banking portfolio by elevating customer engagement via management of customer exchange events; overseeing all aspects from sourcing guest speakers to coordinating venues and logistics. -
Senior Sales NegotiatorFox & Sons Estate Agency Aug 2017 - Aug 2018Fordingbridge, England, United Kingdom
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Sales NegotiatorMeridian Estate Agents Ltd Aug 2016 - Aug 2017Bournemouth, England, United Kingdom -
Customer Service AssistantAgeas Group Jan 2014 - Oct 2016Bournemouth, England, United Kingdom
Elliott Cooper Education Details
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Adult Health Nurse/Nursing -
Merit, Merit, Pass
Frequently Asked Questions about Elliott Cooper
What company does Elliott Cooper work for?
Elliott Cooper works for Hsbc
What is Elliott Cooper's role at the current company?
Elliott Cooper's current role is Relationship Manager at HSBC Commercial Banking.
What schools did Elliott Cooper attend?
Elliott Cooper attended Middlesex University, Bournemouth And Poole College.
Who are Elliott Cooper's colleagues?
Elliott Cooper's colleagues are Naguib Kerroum, Ifan Hughes, Mojdeh Tait, Sumon Bhattacharya, Harsh Agrawal, Tina Shukla, Nadia Agius.
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Elliott Cooper
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Elliott Cooper
Third-Year Msci Computer Science With Ai Student At The University Of NottinghamNottingham
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