Elliott Moses Email & Phone Number

San Antonio, TX, US

• Develop and maintain hundreds of human resources related articles and documents for domestic and international employees
• Extensive knowledge of ServiceNow and Teamworks including navigating the platforms, creating articles, managing tasks.
• Discuss policy and procedure updates with subject matter experts in several countries.
• Compare regional policies and analyze how they could be reflected internationally.
• Analyzed feedback trends to enhance user experience with articles.
• Optimize content for accessibility including format updates & search engine optimization (SEO).

• Wrote, edited, and designed weekly and monthly newsletters that were sent to over 2,400 clients using Constant Contact.
• Managed the association’s social media accounts including Facebook, Twitter, Instagram, & LinkedIn to nearly 5,000 followers
• Created graphics for digital and print purposes using Adobe InDesign, Photoshop, Illustrator and Canva.
• Maintained 50+ HTML pages on association’s website that had an average of 20,000 visits per month.
• Sent event reminders, court order notices, and additional relevant emails to clients.
• Coordinated with vendors to complete various communication projects such as updating 250+ page Membership Directory, proofing bi-monthly newsletter, sending graphics to print, etc.

San Antonio, Texas Area

• Developed and maintained over 100 forms, letters, and packets based on updated policy and procedures.
• Led committees of 20 coworkers to facilitate staff’s feedback on current materials.
• Provided technical support to staff members relating to Google GSuite, MS Office, DocuSign, Lucidchart, and Adobe Acrobat.
• Created 12 online interactive forms for staff and clients to use via DocuSign.
• Maintained online dashboards and curated weekly staff updates to inform them of the new material.

San Antonio, Texas Area

• Curated the sales floor and organized based on company recommendations.
• Provided technical support for customers and staff members for online services.
• Assisted customers in-person and over the phone with finding their desired items.

San Antonio, Texas Area

• Collaborated in a team of 5 to develop a 125-page plans book for a client within 4 months.
• Identified client’s strengths, weaknesses, opportunities, and threats (SWOT) to better their business.
• Created 15 mock flyers and social media posts to increase public awareness of the client’s business via Adobe Photoshop, InDesign, and Canva.

San Antonio, Texas Area

• Attended a company event and photographed 5+ foster animals to include in brochure.
• Interviewed 3 associates to gain better knowledge of the company and foster program.
• Crafted a brochure in Adobe InDesign to advertise the foster program.

San Antonio, Texas Area

• Curated the sales floor and organized based on company recommendations.
• Exceeded loyalty program recruitment goals by 400%
• Provided technical support for customers and staff members for online services.
• Assisted customers in-person and over the phone with finding their desired items.

San Antonio, Texas Area

Providing service to customers by cashiering, bagging orders, operating the drive thru (indoor and outdoor), & maintaining the dining room by cleaning & restocking condiments/utensils.

Bachelor'S Degree, Communication, General

Bachelor's in Communication with a Public Relations Concentration and Film Studies Minor

High School Diploma

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies