Elliott Oltman Email & Phone Number

Nashville Metropolitan Area

• Apply knowledge of C#, SQL and JavaScript programming languages to identify and recommend beneficial software code updates in a Continuous Integration/Continuous Deployment development cycle• Perform tracking, prioritization, and documentation of open cases within Salesforce for effective collaboration across multiple internal cross-functional teams• Facilitate client calls to investigate, diagnose and document customer issues related to VerityStream and EchoCredentialing provider credentialing management softwares • Maintain and update relational databases within integrated development environments

Nashville Metropolitan Area

• Performed data query and cleaning operations for purposes of training receipt-reading machine learning algorithms• Optimized and improved the programming of existing company tools to reduce time and processing required• Executed assigned tasks at 99.5% accuracy while maintaining the fastest speed of all Canada team data associates • Managed, updated and maintained large databases consisting of parent company, product, and consumer data• Worked independently from home while maintaining close ties and communication with company associates

Clemson, South Carolina, United States

• Facilitated the implementation and upkeep of new ride request management, bus tracking and route management software • Performed in-depth statistical analyses of ride request data• Directed a nighttime, on-demand safe rides program designed to facilitate student safety• Managed scheduling, training, hiring and discipline of a six driver team• Performed software troubleshooting and support and employee supervision for nightly shifts of 3-6 drivers• Programmed communication between driver surveys and spreadsheets to enable efficient analysis and management of vehicle maintenance • Coordinated with software vendors and department directors to resolve customer complaints and address quality and usability issues

Clemson, South Carolina, United States

• Managed the hiring for a nighttime campus security program that consisted of as many as 80 employees• Supervised nightly teams of fourteen employees in the program functions of campus housing patrol, academic building lockup, nighttime safe rides, and campus security camera monitoring • Directed training for all employees in all program functions • Monitored Rhodium incident management software to support critical security operations of large-scale sporting events