Helen Elliott Email & Phone Number

Austin, Texas, United States

• In my previous role, I served as Associate Financial Representative to Managing Director and performed as liaison between Managing Director, home office, and clients. I oversaw all daily office administrative.
• Prepare planning presentations for Managing Director to exhibit to clients; process new account paperwork, and maintain existing accounts for life insurance, disability insurance, long term care insurance, mutual.
• Collaborate with Property Manager to administer all maintenance requests; oversee phone and internet provider relationships.
• Coordinate contract, license, and registration process for financial representatives, and serve as point person for all related matters, documentation, forms, and records.

Anaheim, CA

• During this timeframe, I led a team of 200+ cast members in delivering exemplary customer service and drove all customer service functions and activities for this leading entertainment brand. I managed labor budgets.
• Established and cultivated guest-centric service culture with focused attention on nurturing customer relationships; trained staff to resolve guest service issues quickly and efficiently.
• Partnered with management team to develop holistic view of client needs and provide optimal business solutions.
• Reviewed and analyzed statistics on employee performance, labor costs, incident reports, traffic flow, and sales to develop short- and long-term strategies that drove business objective attainment.
• Played key role in new hire training, orientation, and professional development.
• Initiated and developed Lead Training Program that enabled motivated cast members to groom themselves for opportunities in supervisory capacities.

Las Vegas, Nevada Area

• In 2006, I was promoted to drive sales of Fao Schwarz' extensive product line to a diverse distribution base. I served as senior manager of multiple areas of store operations at the Las Vegas location, which generated.
• Designed and executed strategies to build brand recognition and boost sales through innovative promotion campaigns.
• Supervised, mentored, and trained 20+ retail sales staff on product knowledge and selling techniques.
• Tracked sales and monitored current industry trends to drive strategic decision-making.
• Tapped to serve on committee tasked with writing company mission statement.

Greater Los Angeles Area

• In my early career, I oversaw daily sales floor business operations at Fao Schwarz' Los Angeles location. I performed as the Store Key Holder, and managed opening and closing procedures. I delivered superior customer.
• Performed as Personal Shopper for high-net-worth clientele, public figures, and celebrities from 2003-2004; utilized extensive product knowledge base to select custom gifts and purchases based on specific client.
• Entrusted with financial management including register oversight, credit & cash balances, and bank deposits.
• Earned rapid promotion from Sales Associate to Lead Supervisor in <1 year of hire.
• Led efforts to resolve customer service issues and staffing conflicts.

Certification, Design And Visual Communications, General

Ba, Political Science

Bachelor Of Arts - Ba, Political Science And Government