Elliott R. Email & Phone Number

- Planned the development of new policies, deployment and features of the tablet based Heal Hub application.- Provide feedback, improvements and error reporting to the engineering and product teams on Heal Hub via JIRA ticketing and Slack.- Works with operations and patient support teams to manage care for Heal Hubpatients in region (i.e. booking visits, facilitating referrals, etc.)- Review data and completes outreach to patients that require increased usage of their medical devices (i.e. increase glucose readings for provider care plans)- Completed all Heal Hub tickets in Zendesk and Salesforce.- Creates package with medical devices reflecting patients needs and organize drivers schedules and routes for installation.- Maintain, track inventory and orders devices when needed.- Trains and onboards new staff nationwide.

New York City Metropolitan Area

Williamsburg

- Responsible for success of store and operations.- Creates weekly schedule based off of reports and sales.- Creates supply orders for facility and office upkeep.- Hires and trains staff, and carrying out correctives where needed. - Completes weekly mannequin and floor updates.- Ensure product and company image and policy is maintained.- Create, edit and publish video and photo content for the official Instagram account.

- Supervised front desk staff and operations.- Ensured full quality of service and support with both maintenance and reception.- Conducted huddles with rest of management to carry out business plans and improvements.- Toured facility and logged any safety concerns or equipment failures.- Coordinated with sales team to reach sales goals.

Upper East Side, New York

- Promoted from Front Desk.- Carried out front desk and reception work such as scanning documents into management folder on a local server, processed account payments, checking members in and answering a 4 line telephone.- Oversees and updates all trainers schedules.- Created and updated training and membership statistics using Excel- Responsible for making and implying new protocols and policies to ensure full quality of service and payroll protection for fellow employees.- Worked in correspondence with managers and salesman to keep track of new prospective members, and to create a lasting relationship.- Responsible for all inquiries via Outlook emailing system.

Times Square, Ny

- Hired before store was opened, and was appointed for store set up and creating the inventory system.- Followed and ensured that company standards were met.- Recover, maintain, and restock product tables and merchandise.- Supervised fitting rooms and front of store at all times with loss prevention guidelines.- Responsible for setting up new floor plans.- Conduct team huddles to share the daily plan, goals and discounts.

Kew Gardens, Ny

- Promoted from customer service position.- Handled customer service work such as answering phones, assisting customers with emergency locksmith needs, and getting the proper technician dispatched.- Geo-tagged customers location via Google Maps in five different states.- Used Google Messenger to keep in touch with technicians.- Conducted huddles on brand development, web-site traffic growth and web-site UI. - Assisted with editing of HTML website.- Gathered advertisement quotes in five different states.- Revised business policy and pricing.

Maspeth, New York

- Promoted from warehouse staff.- Picked orders, packed them on a pallet, and shrink wrapped them for delivery.- Supervised all material entering and leaving warehouse, and responsible for updating inventory. -- Generated purchase orders to restock warehouse supplies and merchandise within budget guidelines; - Generated orders, and scheduled deliveries through fax and telephone.- Communicated with companies on current charges, and any possible liens on account. - Supervised 6 employees.- Worked with a team of salesman and managers to ensure excellent service and timely deliveries.

Herald Square, Ny

- Expert crafting of beverages- Carried out all cashier and end of day finance reports. - Cleaned and maintained equipment and storage to ensure compliance with health and OSHA requirements.- Stock and organized products

Shea Stadium

Responsibilities Worked at the Mets flagship store behind home plate at Shea Stadium. I assisted customers, sorted and restocked inventory as well as heavy cashier work and responsible for my cash count and drop. Accomplishments I was able to successfully display some potential as this was my first job. Customers that I worked with were always extremely satisfied and thanked me for giving them an all around experience with the team they loved. Skills Used Cashier Customer Service Organization

Film/Video And Photographic Arts

Ce, Cinematography And Film/Video Production

New Media

Regents Diploma, Computer And Information Sciences And Support Services