Coordination professional collaborating with national brands to orchestrate service providers for diverse technical projects, encompassing troubleshooting, surveys, and installations.Works with Cradlepoint, POTS Lines, and various other Technology as a Service Systems. Manages large scale implementation projects.

Multiple Contracts completed as Telecommunications Specialist in the Low Voltage sector with the following companies: First Signal LLC (Contract Field Tech) - Provides Healthcare Technology Installation and Programming Services throughout Metro Atlanta and the Southeast Region. Projects include Northside Gwinnett- Lawrenceville RTLS, Warm Springs Medical Center Nurse-call1Path Telecom: East/Cobb Middle School and Brumby Elementary School Cabling & Infrastructure, Intercom Installation. - 1Path: Dobbins Air Force Base

Diverse Low Voltage cabling projects, including work at Brumby Elementary and East Cobb Middle School, Rent-A-Center HVAC, Gyu-kaku Japanese BBQ Atlantic Station, and Xfinity. My roles encompassed various aspects of cabling, from project management to home and commercial installations. This has honed my skills in ensuring efficient and effective connectivity solutions across different environments.

Responsible for managing and maintaining audiovisual equipment, ensuring seamless operations during events, presentations, or broadcasts. My duties include setting up and troubleshooting audiovisual systems, coordinating with event organizers to meet technical requirements, and operating multimedia equipment such as projectors, sound systems, and recording devices. I am adept at handling multimedia software and collaborating with diverse teams to deliver high-quality audiovisual experiences. Additionally, I manage equipment inventory, perform routine maintenance, and stay updated on emerging technologies to enhance overall media capabilities.

- Recruited as the Telephony subject matter expert in a three-person team to prepare the IT infrastructure for the launch of Tony Robbins New York Times Best Selling book, Money: Master the Game; participated in the construction of the website and built disaster recovery servers- Orchestrated service cut-over from Telepacific to AT&T rendering annual savings of $48,000- Reengineered Mitel 3300 VoIP PBX--135 person call center and call routing for an excess of 500 toll free numbers, including automated performance reports on call delivery and effectiveness - Isolated key errors in the architecture to resolve network service problems with email, call routing failures, and static, thereby bolstering weekly sales of approximately $300,000- Conducted Hardware/Software maintenance and repair for all versions of Windows (PC)/Mac Operating Systems- Managed Users/Groups, NTFS Permissions, VPN, and Wireless Access Points in support of automating and monitoring scheduled backups via VMWare

- Provided seamless communication and real-time surveillance of strategic and hostile positions- Earned an Air Force Commendation Medal as a result of technical competency as the lead helpdesk agent for Joint Task Force-Southwest Asia's Command Air Operations Center 30 sites; provided daily reporting for 1500 critical Voice/Data circuits- Researched, planned, and negotiated service contracts for phone, data, and mobile; ensure TCPA compliance- Supervise 27 personnel; write budgets, performance reports, provide professional development, account for tools, vehicles, and specialized equipment valued at approximately $7.4M with zero loss- Maintained operational readiness for Avaya Tactical Voice/Data switches while providing documentation, and updates to ticketing system for historical data, which ensured services of systems relating to switches and servers- Maintained and initiated call routing translations for lines, trunks and special circuits; database of 20K cable records Telephone Premise Technician - Installed LAN/WAN cabling, 2-wire and 4-wire circuits spanning 382K copper miles - As a switch Technician, performed phone adds, changes, system repairs 14K-line Meridian SL-100 telephone switch, which included three remote switching centers and 5K-box Meridian voice mail system valued at $14.8M