Lauren Solomon Email & Phone Number

Charlotte, North Carolina, United States

The first and lead designer for the PROvider Installer Management Portal. This portals purpose was to connect Lowes, their customers, and the installers of the products together for a seamless purchase to installation experience. Portal features include scheduling, reporting support requests, accessing job details, and billing updates.

San Francisco Bay Area

Oversaw product design and development, research, and UX design teams. Collaborates with CTO and development team to fine tune functionality and user flows. Product presentation to investors, business partners, and potential customers. Brought product from idea to launch.

San Jose, California, United States

Created UX and UI designs focusing on merchant experiences for shopping marketing tools, lending and pay later initiatives. Aligned designs with existing branding standards. Complied designs and categorized functionality for Merchant UI Kit.

Bethesda, Maryland

Designed the UX and UI for over 20 features for Trips and Dining section of the Bonvoy native mobile app including the creation of a trip, chat, payment, and things to do, past, canceled, upcoming, checked in and checked out. Added new components to the standards library. Worked with development to implement designs.

Linthicum Heights, Maryland

Redesign the new account sign up flow, with focus on the account finder process. Researching industry standards and legal requirements for all new designs pertaining to the shopping team. Wireframe and prototype designs in Figma. Facilitate and analyze user research.

College Park, Md, United States

Completed site maps for the application process and the student portal. Analyzed user testing, and created a presentation of my findings. Edited and modified user journeys and personas. Presented user journeys and personas to Client. Built wireframes for the student application process.

Silver Spring, Md, United States

Strategized with the authors on how to give their work a digital transformation. Built up their social media presence including a slack channel for student’s usage. Rebranded the website, built a new web presence in desktop and mobile versions.

Arlington, Virginia

National Cancer Institute Provided information architecture and content strategy consulting for their patient/provider facing website. The new structure made both the patient and provider experience as focused and direct as possible, catering to both needs.AT&T’s FirstNetDesigned their Developer Portal that focused on connecting developers with information they need to pass the security requirements dictated by Congress. Designed wireframes for both mobile and desktop, meet with the client weekly, proposed concept of work, and presented concepts.

Washington D.C. Metro Area

Lead the design team in creating a new digital and physical experience for the users including a new website, content strategy, Airbnb tours, lecture series, and “adulting“ classes. Provided user research, wireframes, user personas, user journeys, user flow, clickable prototype, business revenue recommendations, and a new business model.

Washington D.C. Metro Area

Learned to create effective, intuitive experiences for users, learned insights into customer behavior, prototyping, and building wireframes. Created Service Design for Airlines. Added a tour swapping feature that allows customers to swap flights and tour ideas with each other. Created National Museum of Natural History- Researched museum patron’s navigational journey through user interviews and contextual research. Designed apps to allow users to have a more interactive experience with exhibits and navigate effectively.

Master'S Degree, Creative Writing

Bachelor'S Degree, English Language And Literature/Letters