I currently work as a 1099 independent contractor and small business owner of Diamond Eye Travel.I am an experienced and versatile professional with strong organizational, problem solving, and interpersonal skills. 15+ years in Service and Hospitality 12+ years in Customer Service 10+ years in Travel Planning, Research and Booking 5+ years in Billing Management 7+ years in Technical support/escalation 5+ years in Product Management and Fulfillment
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Travel AgentDiamond Eye TravelCharlotte, Nc, Us -
Manager Of Corporate TravelWorld Racing Group Aug 2024 - PresentUs -
Travel AgentDiamond Eye Travel Jun 2022 - PresentCharlotte, North Carolina, UsI'm a certified and licensed independent travel agent and owner of Diamond Eye Travel.I create customer trips and itineraries for my clients based on their needs, wants, and budget. As a full service agent, I work closely with my clients from start to finish and beyond. From the initial ideas call, to planning out the itinerary, researching the best deals, booking, traveling and follow-up after! -
Billing ManagerElm Street Technology Oct 2017 - Sep 2022Dallas, Texas, UsManage the billing department, oversee day-to-day operations to ensure accuracy and efficiency of operational processes. Handle customer calls, emails and accounts receivable. Manage internal billing requests and other AR duties. -
Customer Service Representative, Website DesignerElm Street Technology Oct 2015 - Oct 2017Dallas, Texas, UsElm Street Technology:- Elevate Website Fulfillment and Design-Product training and support-Training/Assist hiring of new employees-Billing ReportingListingbook, LLC:• Customer relations and product training• Billing and Renewal Reports• Website product fulfillment/design• Support and training of team members• Project management• Material organization• Scheduling• Data entry• Proficient in MS Word, Excel, Power Point• SalesForce database• Constant Contact correspondence• Technical case management, Tier I& II- research, escalation, and resolution• Email correspondence• Billing decline reports• Administrative support -
Therapeutic Support StaffRegional Behavioral Consultants, Inc Sep 2014 - Jun 2015Provide behavior modification to children on the Autism Spectrum in the School, Home, and Community settings. Travel to and from clients across Crawford County and provide children with a strong support system. Use therapeutic techniques to teach children skills to cope with their disorder. Continue knowledge and training of Autism and other disorders frequently. Provide one-on-one interventions to help children meet treatment goals.
Lisa Hetz Skills
Lisa Hetz Education Details
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Pennwest EdinboroApplied Psychology -
Pennwest EdinboroPsychology -
Jamestown Community CollegeGeneral Studies -
Frewsburg Jr Sr High SchoolGeneral Education
Frequently Asked Questions about Lisa Hetz
What company does Lisa Hetz work for?
Lisa Hetz works for Diamond Eye Travel
What is Lisa Hetz's role at the current company?
Lisa Hetz's current role is Travel Agent.
What schools did Lisa Hetz attend?
Lisa Hetz attended Pennwest Edinboro, Pennwest Edinboro, Jamestown Community College, Frewsburg Jr Sr High School.
What skills is Lisa Hetz known for?
Lisa Hetz has skills like Leadership, Customer Experience, Social Media, Real Estate Marketing, Public Speaking, Personal Development, Salesforce.com, Positive Work Environment, Account Management, Sales, Reinforcement Learning, Microsoft Powerpoint.
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