Strategy, Digital & Innovation > R1: Global Treasury Management - Product Sales

> Assist UT students with personal laptops, install software for students and staff members, and resolve network issues> Distribute software for Microsoft Windows, Apple macOS/IOS, Linux, Android

> Ensured effective logistics processes in a new data management system for UTK library systems > Maintained the library A - Z resources catalog > Worked on projects totaling over $4,000,000, licensing software and additional resources for students and staff

> Completed many staffed projects over the summer detailing M&A pitches to clients based on Acquirer & Target objectives and synergies. Sector exposure included TMT, Financial Sponsors Group, M&A, Chemicals, Industrials, Consumer, Healthcare and More> Curated pitch decks for potential M&A clients, focusing on valuation, synergies, and deal structure. Built dynamic LBO model with multiple operating and pro forma capital structures to determine private equity affordability based on project IRR, Forecasted Business Plan, Credit Metrics, Sensitivity Analysis> Attended classroom-style lectures that tutored and provided homework on potential equity investments using LBO, DCF, Comps, and Precedent transaction methods, conducting a multitude of comprehensive industry analyses

> Served as pipeline leadership talent to the firm's wealth management financial development track, interacting with high-net-worth clientele, completing financial industry training, mentorship, and exposure to a multi-national bank operative system> Engaged with Investment Professionals & Financial Advisors to determine portfolio optimization based on Market Performance, Client’s objectives, and Asset Risk> Initiated a partnership with Sunstate Bank, a Minority Deposit Institute, analyzing existing digital services and identifying key areas where UI/UX improvements could significantly impact user engagement and satisfaction—led a proposal for a series of strategic enhancements, including simplified navigation, personalized financial management tools, and improved accessibility features tailored to meet the unique needs of Sunstate's customer base. Post-launch metrics revealed a remarkable 35% increase in online banking engagement and a notable uptick in new account registrations.

> Intern under regional VP of Operation, John Devonald, led a project to introduce an emerging product, Spot - the agile, mobile robot to several lines of business, through a partnership with Boston Dynamics> Completed comprehensive training in claims handling, mastering both desk and field operations, achieving a 95% client satisfaction rate in personal and business insurance claims while processing premium and benefit payment> By rotating through Auto, Workers' Compensation, Property, General Liability, and Operations, I gained cross-functional expertise and contributed to process improvements that enhanced operational efficiency by 25% through ad hoc analysis work> Managed the Ohio-Tennessee Valley Philanthropic 2021 Campaign for underprivileged communities, raising funds to provide students with new backpacks filled with school supplies. Each teacher supported through this program received boxes of much-needed classroom supplies to fuel an entire semester of learning in the counties served

> Taiwan-based manufacturer of electronic products and industry-leading data center product lines offering a comprehensive portfolio of servers, storage devices, and network switches. Experienced in product development and manufacturing, it builds public, private, and hybrid clouds for cloud service providers and telecom operators> Worked to integrate a relation & tracking software for servers manufactured for clients: Meta, Google, Microsoft, and Google. Functional operational role in servers manufacturing & distribution division audited inputs into the database operating min. $1m+ per unit cost

> Provider of expert support in repair, installation, and insurance protection for all technology devices, including phones, smart home devices, household appliances and web service through associations with Amazon, Staples, Verizon, AT&T, Samsung, and Google > Handled sales, order processing, and receiving, and buying and retrieved equipment from departing employees> Managed proper customer relations to ensure satisfaction and generate repeat sales. Attended recruitment and community events and built a new, younger demographic for the local Asurion center