Ellis Carter Email & Phone Number

Houston, Texas, US

• Leader of a team of 6 infrastructure and helpdesk specialists responsible for all aspects if IT Infrastructure Operations, including IT integration of acquisitions, IT setup/buildout of greenfield offices, office.
• Planning and executing the integration of the IT infrastructure environment of 5 companies acquired in 2024, and bringing to completion the integration of another 5 companies acquired in 2022 - 2023.
• Planned and executed the IT buildout of 5 greenfield office locations in 4 states in the first 3 quarters of 2024.
• Directing the IT operations and helpdesk support for 32 offices in the US and 6 offices in Canada, including the onboarding of almost 200 users in the first half of 2024.
• Working with 6 managed service providers (MSP) to assist with data center support, onsite office support, and scale-out projects.

Houston, Texas, US

• Manage team directly responsible for delivery of all infrastructure services, including server management, networking, security, and end user services. Notable achievements include:
• Managed IT Workstream for new headquarters buildout project in downtown Houston. Duties included managing vendor implementations of the following workstreams: network (switch infrastructure and 60 access points), A/V.
• Managed and executed IT infrastructure integration of asset acquisition from ConocoPhillips, consisting of 4 field sites in Texas and New Mexico, 80 users and 84 network devices. Activities included project and.
• Managed insourcing of helpdesk from external MSP. Implemented ServiceDesk Plus hosted solution and hired internal staff to support helpdesk operations. Insourcing provided better response time to resolution vs. MSP.
• Managed implementation of Citrix environment conversion from on-prem to Citrix Cloud. System upgrades and new profile management resulted in overall performance improvements and fixed existing bugs.

• Team leader and subject matter expert for setting up a new Azure environment for Mesquite Energy (formerly Sanchez Energy) and migrating assets to the new infrastructure. Also responsible for providing day-to-day.
• Supported the migration of all of Mesquite’s data center infrastructure to Azure Cloud, including architecture and engineering for Azure IaaS and PaaS services. Decommissioned colocation facility space in February, 2022.
• Implemented Azure files for Mesquite Energy and migrated 13 TB of on-prem file share data to Azure files. Improved performance for frequently used files by setting up Azure file sync servers at local offices to cache.
• Facilitated separation of Mesquite servers and data from Sanchez environment by building a new Azure infrastructure environment for Mesquite Energy in a separate tenant space, migrating Mesquite servers and data to the.
• Researched and planned automation environment based on Ansible to automate configuration and deployment of Azure and on-prem VM deployment, Windows server configuration, and Cisco router configuration.
• Planned and managed relocation of corporate data center to colocation facility. Project included hiring specialized movers, coordinating move of WAN circuits, ordering cross-connections, designing network architecture.

Houston, Texas, US

• Hands-on manager of a 12-person team responsible for all aspects of IT Infrastructure at Sanchez Oil & Gas, including cloud infrastructure, networking, servers, virtualization, IP telephony, desktop support, field.
• Designed and managed Azure tenant infrastructure to facilitate reliable, high-performance cloud computing environment to further strategic goal of migrating services to cloud where feasible. Responsible for VPN.
• Provided corporate office with high speed, low latency access to Azure by planning and executing the project to install ExpressRoute circuit between the corporate office and Azure. Ordered circuit from carrier.
• Managed and executed project to transition network and communications for newly acquired asset and integrate into existing environment. Project consisted of interconnecting local office network, phone system, and.
• Virtualized environment and improved performance of SCADA application by acquiring and installing Dell VxRail Hyperconverged Computing Infrastructure and integrated VMware environment. VxRail was self-installed, saving.

• Responsible for managing all aspects of IT, including planning and executing the company’s IT strategy, interfacing with engineering, land, and accounting departments to identify needs and develop solutions to meet.
• Reduced 2016 IT spend by 20% over 2015 (30% infrastructure, 17% software) via process optimization and vendor contract renegotiation while maintaining a consistent level of service.
• Provided application support for ArcGIS, Aries, BOLO, Harmony, PETRA and Spotfire.
• Managed virtualized environment on VMware 5.5 cluster including management of Microsoft Windows Server 2012 and SQL Server 2012, Active Directory, SharePoint, and Dell server and SAN storage.
• Managed cloud-based services such as hosted Exchange environment and hosted VoIP phone system.

US

• Led team responsible for network planning, design and operation, coordination between network, systems, and security groups, identifying situations where new technologies would improve efficiency in the business.
• Designed, built and managed new data center security and network infrastructure for startup HighMount E&P company to move into upon divestiture from Dominion Resources. Infrastructure consisted of Juniper firewalls.
• Planned and managed project to migrate 500+ users from Lotus Notes to Microsoft Exchange. Coordinated team efforts, identified, and engaged vendors to provide technical assistance to implementation team, and completed.
• Deployed and managed a pilot program for a 3650 MHz wireless communications system to provide IP network connectivity to vehicle-based field personnel in the Permian Basin field, enabling quicker access to data and.
• Implemented and managed a wireless solution to support corporate adoption of bring your own device (BYOD). Solution was developed around Cisco wireless controllers and access points, and access point layout was defined.

Richmond, VA, US

• Led various teams responsible for network planning, design and operation, and systems administration. Provided coordination between network, systems, and security groups. Identified situations where new technologies.
• Provided technical leadership and assistance for Dominion’s Hurricane Katrina recovery effort.
• Provided technical leadership for Dominion Resources’ divestiture effort of oil and gas assets to 4 acquiring companies.
• Led team responsible for the management of onshore and offshore communications to 3 major (250+ people) offices, 18 field offices, and 6 offshore platforms in the Gulf of Mexico.
• Led team of systems administrators responsible for management of various Unix-based systems and NAS storage platforms.

Carrollton, Texas, US

• Provided technical assistance to large companies such as Exxon Upstream Technical Computing Company, Mobil Oil Corporation and Energy Corporation, including Solaris and Windows Server systems administration, firewall.
• Assisted in the migration of the UNIX authentication framework at Entergy Corp. from Sun Microsystems' Network Information Service (NIS) to the Open Software Foundation's Distributed Computing Environment (DCE).
• Designed and implemented a Corporate Executive Information Intranet Web Server for Entergy Corp.
• Provided centralized general systems administration support for Entergy's environment of 50+ large UNIX servers (SparcCenter 1000's and 2000's), 1000+ UNIX workstations and 10,000+ users over a 4 state area.
• Assisted in the management of 100+ Solaris workstation environment at Mobil.
• Installed and configured a Gauntlet firewall for Exxon Upstream Technical Computing Company.