Ellison Cabreros Email & Phone Number

Spanish Fork, UT, US

Spanish Fork, UT, US

Orem, Utah, United States

Interfaced with clients and assisted with their implementation & 3rd party integrations to world-class (InfoTrax) SaaS enterprise platform, along with their day-to-day demands for custom new features, which could be as simple as a: content change or as complex as a Full Systems Migration (from a another service provider). Prepped various internal resources.

Lindon, Utah

Owned the client relationship (onboarding → exit). Assisted with the onboarding of new clients, welcoming, system configuration, testing and administration of custom work. Also, with existing clients, fielded requests for new custom development, identified high-level business requirements and collaborated with other departments in scope definition.

Newport Beach, California

Facilitated with digital roll-out of MODERE’s unique social retail experience to 10 international markets. Key responsibilities included (but not excluded to) ensure all Marketing projects delivered on time; managing multiple resources and teams. Relocated to open a new Marketing office location in Newport Beach. Worked closely with corporate leadership to.

Greater Salt Lake City Area

Responsible for SAVI Health’s corporate online presence, strategy and endeavors. Implemented corporate website (savihealth.com), back office (mysavihealth.com) and other web initiatives. Manage and maintain the tactical processes related to all web properties, order processing, commissions/bonus payout and other back-end tools. From a web perspective.

South Jordan, Utah

Hired on to manage corporate replicate website service (My MonaVie), which involved all the tactical day-to-day operations of support and maintenance (in 15+ different countries and languages). As well as, creating the vision of future releases, features or functions and then taking those ideas, putting them into requirements to implement and bring to.

Provo, Utah

Contributed to the launch and daily operations of photo sharing website and several products/services. Mainly responsible for the coordination and communication of all product releases/updates, which included setting up support infrastructure and trainings. Defined and drafted various requirements for support aspects of products and/or services. Entrusted.

In charge of the daily operations of call center queues (Tech Support, Sales, Distributor Support, Canada). Which mainly included monitoring real-time call data to help identify areas of improvement with Scheduling Analysts, Call Center Management. Also, analyzed and organized data to report on a weekly basis the overall status of call center (Call Handle.

Worked my way up from being a phone agent to a supervisor role. As a phone agent, fulfilled a wide range of tasks that consisted of: Technical Support, Order Processing, and Product Returns. Earned promotion into Technical Advisor role, where I assisted Team Leader in supervision and management of team. Earned Team Leader position, where I assisted in.