Ellison Clark Email & Phone Number

United States

Cary, North Carolina, United States

Apex, North Carolina

Responsible for start to finish customer experience for an independent Mercedes Benz repair shop. Including answering incoming calls, scheduling, stocking parts ordering, estimating repairs and following up with clients while using Protractor POS software.Increased profitability by negotiating better deals with vendors on daily items we use most frequently.Increased efficiency rate in shop while reducing comeback warranty work, by working collectively with Technicians and Shop Foreman.Maintain inventory levels to ensure customer special orders and or stock items were on time and accurate.Manage all shipping and receiving activities to assure parts and service flow in a safe and efficient manner. Also includes returns and warranty parts getting back to the manufacturer for credits and labor payments.Maintaining weekly, monthly, quarterly, yearly goals with ownership and shop foreman.

Richmond Hill, Ga

Store lead for brand new facility in Savannah, GA. Previously was part of the parts team in Jacksonville, FL location. My goal is to take care of the customer which includes serving their parts and tree climbing needs. Daily responsibilities for this role are as follows: Audits, customer experience, inbound and outbound phone calls, inventory bin counts, purchasing, warranty filing and end of day cash drops.

Chapel Hill, Nc United States

Parts counter sales for incoming retail customers serving their parts and accessory needs. Fielding calls from retail and wholesale customers. Calling on potential wholesale customers from outside sales leads to more sales. Dispatched wholesale drivers for all 5 dealerships for daily routes. Responsibilities included: Collision Link PO conversions, Reynolds & Reynolds bin counts, purchasing and receiving, and end of day cash drops. When needed filled in at our body shop as parts advisor.

New London/Norwich, Connecticut Area

FCP Groton's mission is to provide the most accurate on-line automotive catalogs with the highest customer and employee satisfaction through our extensive knowledge of cars and their parts, innovated by technology.FCP Groton (http://www.fcpgroton.com) is a leading on-line provider of European automotive replacement parts & accessories since 2001. We are one of the largest on-line suppliers of Volvo parts and BMW parts on the East Coast. FCP Euro is our new site (http://www.fcpeuro.com) specializing in Volvo Parts, BMW Parts, Audi Parts, VW Parts, Mercedes Parts and other popular parts & Accessories for European Make Vehicles. FCP Import (http://www.fcpimport.com) specializes in Import Replacement Car Parts & Accessories such as Honda, Toyota, Lexus, Acura, Nissan and other popular import tuner.