Marianne Ellison Email & Phone Number

Greater Toronto Area, Canada

Communicate with clients and support them in the development and delivery of their print projects.Manage cost estimates and orders in the manufacturing system.Track projects from start to finish through each stage of production.Assist clients and respond to questions and concerns; facilitate win-win problem solving.Promote new opportunities for both existing accounts and prospects in business development mode.

SalesSold 3 educational publications to multiple school boardsManaged the campaigns of the educational publicationsIncreased sales for each of the booksProvide customer service to each of the customers and potential leadsContent Management + LayoutManaged over 1500 orders simultaneously throughout 4 monthsDeveloped a system to digitally manage all of the contentOversee the development and layout of a quarterly journalBuilt an online store and maintained a library of images/content used on the siteCreated interactive and accessible documents

ProofingCorrecting customer files and preparing them for print, while also reviewing colleagues work to proof and do a second check. DocketsMaking up dockets for the different jobs and checking them against the order forms to ensure the correct information is on them.Delivering the dockets to the correct people within the organization.Future PrepMaking a list of things for future students to check for while fixing files, with pictures on the list. Informing the supervisor of any possible ways to streamline the process in order to be able to handle more orders more efficiently.