Ellissa Barclay De Tolly Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas, United States

As the conduit between potential and existing clients, the project team, and senior leadership, I take on a lot of communication in this role. The things I love doing every day are growing relationships, building solutions with our amazing services delivery team, and delivering project opportunities with perfect balance between budget needs, timeline, and best possible outcomes. Day-to-day responsibilities include, but are not limited to: * Foster new customer relationships, engaging in consistent communication to address issues and inquiries, develop sales opportunities, and create a positive relationship* Provide coaching and guide customers on services offerings, benefits, and outcomes of working with our consulting team* Develop insights and provide updates to leadership teams identifying patterns in customer expectations and suggestions on new processes & strategies* Interface with Subject Matter Experts to translate technical concepts into simplified, relatable information for customers • Write statements of work for strategy and development services, collaborating with subject matter experts and accounting teams to provide accurate and timely quotes

Austin, Texas Area

As an Executive Assistant, I became comfortable interfacing with with executives and senior-level professionals, and instilling leadership perspectives into my communications with my colleagues. Every day, my focus was anticipating and handling obstacles and challenges before they hit my Executive’s desk. Responsibilities included: •Resolving and communicating roadblocks and issues with internal teams and C-Level customers in order to maintain healthy expectations•Managing and strategizing daily personal and executive tasks and attention, adapting to fast-paced environment and constantly shifting priorities•Delegating, communicating, and managing executive office projects in alignment with interdepartmental processes and expectations, adhering to quick turnaround times. • Have knowledge of all areas of the organization in order to delegate action items, plan timelines, and communicate project needs across teams• Researching and follow up on ambiguous requests from the executive team and customers in order to ensure timely completion and appropriate course of action

Newport, Ri

• Independently opened and closed gallery, ensuring the space was clean and inviting• Fielded questions from customers, providing articulate and thoughtful perspectives on the gallery’s expansive collection• Improved online sales presence by cultivating and populating a digital collection via Artsy, as well as continuously providing updates and troubleshooting gallery website• Assisted with preparation and hosting of exhibition openings• Handled artwork carefully and tactfully, packaging for transportation and sales

Greater Boston Area

• Independently opened and closed gallery, ensuring the space is clean and inviting• Facilitated sales of fine art pieces and prints by engaging with customers in an honest, friendly, and professional manner• Created new marketing and digital communications material, such as mockups of artwork in a home space• Broadened the gallery’s digital presence by listing items online on Etsy and Amazon’s Seller Central

Boston, Massachusetts

• Captured stills of museum acquisitions and paintings with infrared camera and software• Created composite images of painting construction and underpainting using x-ray and infrared stills on Photoshop. These images were used for research, presentations, and museum exhibitions including Botticelli and the Search for the Divine, which boasted 100,000+ visitors.• Single-handedly maintained the Paintings Conversation department library, which consisted of 1,000+ books and historical documents and data.• Edited, reviewed, and augmented information about accessioned objects through museum database system• Catalogued thousands of accessioned objects and related information in Excel format

Boston, Massachusetts

• Mentored students in Python Language syntax and formatting• Assisted students with classwork and major projects • Troubleshot and debugging student-written programs• Developed alternative algorithms for problematic student-written programs• Provided support to students via email outside of working hours

Bachelor Of Arts - Ba, Arts Administration & Digital Communications, Web Design, 3.85 Gpa

Activities and Societies: 🎓 • Student organizer and designer for Simmons Sharkhack • Graphic Design services for various social.

Certificate, Ux / Ui

Activities and Societies: Curriculum: • The “U” Of UX/UI – Including UX / Design Thinking, User Centered Design Research, Empathy & Users.

Visual Design, Study Abroad, Factored Into Simmons University Gpa

Activities and Societies: Courses included: • Typography and Graphic Design • Furniture and Industrial Design • Digital Representation.