William Ellis Email & Phone Number

Cincinnati, Ohio

Supervises team responsible for support functions regarding the building of CBT’s fiber network, their duties include building in the fiber components into CBT’s systems. This included the FDHs, cables, fiber terminals, ordering new splitters including the wiring and turn-up. Ordering and turn up of GPNN Circuits. The building of small to medium work orders for businesses that were not included in the initial build. Provides support for construction jobs in the copper network including road… Show more Supervises team responsible for support functions regarding the building of CBT’s fiber network, their duties include building in the fiber components into CBT’s systems. This included the FDHs, cables, fiber terminals, ordering new splitters including the wiring and turn-up. Ordering and turn up of GPNN Circuits. The building of small to medium work orders for businesses that were not included in the initial build. Provides support for construction jobs in the copper network including road jobs and plant removal. Show less

Cincinnati, Oh

Duties include utilizing Engineering Drawings to write work orders for the Engineering Work Group. Researches databases to determine which customers will be included in facility upgrades. Analyze and resolves data discrepancies, while performing task with high degree of accuracy.Updates systems changes after facility rearrangements and resolves issues with Technicians working the cable cuts.Responsible for building in Fiber Terminals for the different systems… Show more Duties include utilizing Engineering Drawings to write work orders for the Engineering Work Group. Researches databases to determine which customers will be included in facility upgrades. Analyze and resolves data discrepancies, while performing task with high degree of accuracy.Updates systems changes after facility rearrangements and resolves issues with Technicians working the cable cuts.Responsible for building in Fiber Terminals for the different systems utilized by Provisioning, Sales and Outside Plant. Show less

Telecommunications Professional with 28 years experience.During my career I was able to gain different experience through many opportunities. I have continued to grow and develop through assignments of increasing responsibility and skills acquisition. My responsibilities included 9 years as a Systems Support Specialist, 3 years as a Team Leader, 2 years as a Data Center Technician and others.Team Leader with 12 direct reports, managed the day to day aspects of this group including… Show more Telecommunications Professional with 28 years experience.During my career I was able to gain different experience through many opportunities. I have continued to grow and develop through assignments of increasing responsibility and skills acquisition. My responsibilities included 9 years as a Systems Support Specialist, 3 years as a Team Leader, 2 years as a Data Center Technician and others.Team Leader with 12 direct reports, managed the day to day aspects of this group including scheduling, attendance, work load coordination, coaching, problem solving, performance appraisals and direction of company goals.Systems Support Specialist; duties were operational support for the Voice-Mail Systems for entire Cincinnati Bell area with over 800,000 voicemail subscribers. Activities included problem solving, maintaining system health, coordination of upgrades and expansions for Unix servers. Also supported application by providing 24/7 tier 2 Support to our helpdesk and customers. Show less